Integrate Zoho Assist with Office 365

Send information between Zoho Assist and Office 365 automatically, without writing any code, using Zoho Flow.

Build your own integrations between Zoho Assist and Office 365

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Supported triggers and actions

Integrate Zoho Assist and Office 365 using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Unattended access session ended

Triggers when a unattended access session is ended

Inbound request declined

Triggers when a inbound request is declined

Inbound request transferred

Triggers when a inbound request is transferred

Remote support session end

Triggers when a remote support session is ended

Inbound request dropped

Triggers when a inbound request is dropped

Device deleted

Triggers when a device is deleted

Screen share session end

Triggers when a screen share session is ended

Device added

Triggers when a new device is added

Device online

Triggers when a device is online

Inbound request created

Triggers when a new inbound request created

Remote support session started

Triggers when a remote support session is started

Device offline

Triggers when a device is offline

Screen share session started

Triggers when a screen share session is started

Inbound request picked

Triggers when a inbound request is picked

Unattended access session started

Triggers when a unattended access session is started

Inbound request expired

Triggers when a inbound request is expired

Remote support session customer joined

Triggers when a remote support session customer is joined

Inbound request delegated

Triggers when a inbound request is delegated

Calendar added

Triggers when a new calendar is added

Contact added

Triggers when a new contact is added

Event updated

Triggers when any detail of an existing event is updated

Email received

Triggers when a new email is received

Event added

Triggers when a new event is added in the selected calendar

Email received in a mailbox

Triggers when an email is received in a user or shared mailbox

All Actions - Actions are the automated tasks

Schedule session

Schedules a screen sharing session

Create unattended session

Creates a new unattended session

Create unattended group

Creates a new unattended group

Create session

Creates a new screen sharing session

Update unattended computer

Updates the details of an existing unattended computer

Update unattended group

Updates the details of an existing unattended group

Fetch unattended computer

Fetches the details of an existing unattended computer

Fetch unattended group

Fetches the details of an existing unattended group

Create contact

Creates a new contact

Add user

Adds a new account user

Send email

Creates and sends an email to a recipient

Create event

Creates a new event in the selected calendar

Update contact

Updates the details of an existing contact by ID

Update user

Updates the details of an existing user by ID

Update event

Updates the details of an existing event by ID

Fetch user

Fetches the details of an existing user by display name

Fetch event

Fetches the details of an existing event by title or ID

Find contact folder

Finds a contact folder using name

Invite user

Invites the specified user to your group

Fetch contact

Fetches the details of an existing contact by name

What is Zoho Assist?

Zoho Assist is remote support and access software. You can share screens, work with multiple monitors, and offer support with the live chat feature.

What is Office 365?

Office 365 is a suite of cloud apps by Microsoft. You can manage all your services from one place, collaborate with colleagues, and access data across devices.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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