Integrate Zoho Cliq with Freshservice
Send information between Zoho Cliq and Freshservice automatically, without writing any code, using Zoho Flow.
Build your own integrations between Zoho Cliq and Freshservice
Connect Zoho Cliq and Freshservice with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zoho Cliq and Freshservice using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New channel added
Triggers when a new channel is created in your organization
Release created
Triggers when a new release is created
Updated ticket
Triggers when any detail of a ticket is updated
Problem created
Triggers when a new problem is created
Change updated
Triggers when any detail of a change is updated
Updated release
Triggers when any detail of a release is updated
Updated problem
Triggers when any detail of a problem is updated
Ticket created
Triggers when a new ticket is created
Asset updated
Triggers when the details of an asset is updated
Asset created
Triggers when a new asset is created
Change created
Triggers when a new change is created
All Actions - Actions are the automated tasks
Message user
Sends a message to the specified user
Pin message
Pin an existing message in a conversation using message ID
Message as bot to user
Posts a message as a bot to the specified user
Add channel member
Adds a new channel member
Delete channel
Deletes the selected channel
Message in channel
Posts a message in a channel
Invite user
Sends an invitation email to the specified email address
Add user status
Adds the specified status to an existing user
Post card to channel
Posts a card to the specified channel
Message to bot
Sends a message to the selected bot
Message as bot on channel
Message as a bot on the specified channel
Create thread
Creates a new thread using message ID
Create channel
Creates a new channel
Add bot in a channel
Adds a bot to the selected channel
Update user
Updates the details of an existing user
Archive channel
Archives the selected channel
Update channel
Updates the details of an existing channel
Message as bot
Posts message as the specified bot in the selected chat or channel
Update channel member role
Updates the role of a channel member
Unarchive channel
Unarchives the selected channel
Post card to chat
Posts a card to the specified chat
Fetch user by name or email
Fetches an existing user by name or email address
Fetch channel
Fetches the details of an existing channel by name
Fetch team
Fetches the details of an existing team by name
Remove channel member
Removes the specified member from the selected channel
Create change
Creates a new change
Create contract
Creates a new contract
Create requester
Creates a new requester
Create department
Creates a new department
Create ticket note
Creates a new ticket note
Create asset
Creates a new asset
Create release
Creates a new release
Create reply conversation
Creates a new reply conversation for the ticket
Create ticket
Creates a new ticket
Add device to software
Adds a new device to the specified software
Create problem
Creates a new problem
Update asset
Updates the details of an existing asset
Update problem
Updates the details of an existing problem
Update ticket
Updates the details of an existing ticket
Fetch department
Fetches the details of an existing department by its name or ID
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetch asset
Fetches the details of an existing asset by either its name or ID
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch requester
Fetches the details of an existing requester by email or ID
What is Zoho Cliq?
Zoho Cliq is business communication software for team chat and collaboration. You can share files, create events, and make unlimited audio and video calls with absolute privacy.
Similar apps
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Toto
Technical Engineer, Master Liveaboards
