Integrate Zoho Desk with Phrase
Send information between Zoho Desk and Phrase automatically, without writing any code, using Zoho Flow.
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Create a new ticket in the selected organization in Zoho Desk when an existing locale is updated in Phrase
Integrate Phrase with Zoho Desk using Zoho Flow. Whenever an existing locale is updated in Phrase, Zoho Flow automatically creates a new ticket in the selected organization in Zoho Desk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when an existing locale is updated in Phrase.
- Zoho Flow creates a new ticket in the selected organization in Zoho Desk.
Create a new ticket in the selected organization in Zoho Desk when an existing locale is updated in Phrase
Phrase + Zoho Desk
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Supported triggers and actions
Integrate Zoho Desk and Phrase using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket approval updated
Triggers when the details of an existing ticket approval are updated
Ticket created or updated
Triggers when a new ticket is created or the details of an existing ticket are updated
Article updated
Triggers when an existing article is updated
Agent channel availability manually updated
Triggers when the channel availability of an agent is manually updated
Ticket comment updated
Triggers when the selected ticket comment is updated
Task updated
Triggers when the details of a task is updated in the selected portal
Task created
Triggers when a new task is created in the selected portal
Time entry created
Triggers when a new time entry is created in the selected task
Agent created
Triggers when a new agent is created in the selected portal
Product created
Triggers when a new product is created
Contact created
Triggers when a new contact is created in the selected portal
Agent updated
Triggers when the details of an agent is updated in the selected portal
Ticket moved
Triggers when a ticket is moved to a different team or department
Call created
Triggers when a new call is created in the selected portal
Time entry updated
Triggers when a time entry is updated in the selected task
Article created
Triggers when a new article is created
Ticket comment added
Triggers when a new ticket comment is added in the selected portal
Contact updated
Triggers when the details of a contact is updated in the selected portal
Account updated
Triggers when the details of the selected account is updated
Ticket status updated
Triggers when a ticket status is changed to selected status. If status is not selected, the flow will trigger for all status changes.
Ticket updated
Triggers when the details of the selected ticket is updated
Ticket thread added
Triggers when a new ticket thread is added in the selected portal
Event updated
Triggers when the details of an event is updated
Call updated
Triggers when the details of a call is updated in the selected portal
Ticket approval added
Triggers when a new ticket approval is added
Ticket created
Triggers when a new ticket is created in the selected portal
Account created
Triggers when a new account is created in the selected portal
Agent availability updated
Triggers when the availability of an agent is updated
Event created
Triggers when a new event is created in the selected portal
Branch created
Triggers when a new branch is created
Job reopened
Triggers when an existing job is reopened
Key updated
Triggers when an existing key is updated
Translation created
Triggers when a new translation is created
Translation updated
Triggers when the details of an existing translation are updated
Job started
Triggers when a job is started
Locale updated
Triggers when an existing locale is updated
Key created
Triggers when a new key is created
Job created
Triggers when a new job is created
Branch merged
Triggers when an existing branch is merged
Locale created
Triggers when a new locale is created
Job completed
Triggers when a job is completed
All Actions - Actions are the automated tasks
Extract ticket key topics - Zia
Extracts key topics of the ticket using Zia's generative AI
Create topic comment
Creates a comment for the specified topic
Create contract
Creates a new contract for the selected account
Create topic
Creates a new topic
Create article
Creates a new article
Create event
Creates a new event in the selected organization
Request approval for ticket
Requests an approval for an existing ticket from the specified approver
Add tag
Adds a tag to the specified ticket
Add agent to team
Adds the specified agent to the selected team
Generate ticket reply - Zia
Generates a ticket reply using Zia's generative AI
Create custom module record
Creates a new custom module record
Create account comment
Creates a new comment in the selected account
Create task comment
Creates a new comment in the specified task
Create contact comment
Creates a comment in the selected contact
Add task time entry
Adds time entry for an existing task
Add user to group
Adds the specified users to an existing group
Send email reply
Sends a reply for the specified ticket created in the email channel
Create ticket
Creates a new ticket in the selected organization
Create account
Creates a new account in the selected organization
Create agent
Creates a new agent in the selected organization
Create ticket comment
Creates a comment in the selected ticket
Create task
Creates a new task in the selected department
Record email reply
Records an email reply from the contact for the specified ticket created in the email channel
Remove tag
Removes a tag from the specified ticket
Add ticket time entry
Adds time entry for an existing ticket
Create contact
Creates a new contact in the selected organization
Create call
Creates a new call in the selected organization
Create product
Creates a new product in the selected organization
Generate ticket summary - Zia
Generates summary of the ticket using Zia's generative AI
Find ticket tone and sentiment - Zia
Finds a tone and sentiment of the ticket using Zia's generative AI
Update task timer
Updates the timer of an existing task
Move ticket
Moves the specified ticket to the selected department
Send custom channel reply
Sends reply for a ticket via the selected channel
Invite contact to the help center
Invites the specified contacts to help center
Update KB user status
Updates the status of an existing KB user
Update ticket timer
Updates the timer of an existing ticket
Update task
Updates the details of an existing task
Update article
Updates the details of an existing article
Remove agent from team
Removes the specified agent from the selected team
Update contract
Updates the details of an existing contract
Dissociate accounts to contact
Dissociates the specified account with the specified contact
Remove user from group
Removes the specified users from an existing group
Update custom module record
Updates the details of an existing custom module record
Update call timer
Updates the timer of an existing call
Update ticket comment
Updates the comment for the specified ticket
Associate accounts to contact
Associates the specified account with the specified contact
Execute custom function
Executes a custom function written in Deluge to perform actions beyond the standard workflow capabilities
Update contact
Updates the selected contact
Update product
Updates the details of the selected product
Update ticket
Updates the details of an existing ticket
Edit ticket time entry
Edits the time entry of an existing ticket
Mark or Unmark ticket as spam
Marks or unmarks the specified ticket as spam
Update contact comment
Updates the specified comment in the selected contact
Update agent availability
Updates the availability status of an existing agent
Close ticket
Closes the specified tickets
Update topic
Updates the details of an existing topic
Update agent
Updates the details of an existing agent
Update call
Updates the details of the specified call
Update account
Updates the selected account
Fetch product
Fetches the details of an existing product by unique ID or name
Fetch contract
Fetches the details of an existing contract
Fetch customer happiness
Fetches the happiness feedback of an existing customer
Fetch ticket time entry
Fetches the time entry of an existing ticket
Fetch agent
Fetches the details of an existing agent by ID or email
Fetch call
Fetches the details of a call based on the selected field
Fetch custom module record
Fetches the details of an existing custom module record
Fetch contact
Fetches a contact by email address, unique ID, or contact name
Fetch custom module record by ID
Fetches the details of an existing custom module record by record ID
Fetch task
Fetches the details of an existing task by ID
Fetch event
Fetches the details of an event based on the selected field
Fetch ticket tags
Fetches ticket tags using ticket ID
Fetch account
Fetches an existing account by name or ID
Fetch article
Fetches the details of an existing article
Fetch ticket thread
Fetches an existing ticket thread by unique ID
Fetch KB user
Fetches the details of an existing KB user
Fetch ticket
Fetches the details of an existing ticket
Trash ticket
Moves selected ticket to the recycle bin
Trash account
Moves selected account to the recycle bin
Trash contact
Moves selected contact to the recycle bin
Create job
Creates a new job in the specified project
Create glossary term
Creates a new glossary term
Create key
Creates a new key in the specified project
Create translation
Creates a new translation
Create job template
Creates a new job template in the specified project
Create glossary
Creates a new glossary in the specified account
Create branch
Creates a new branch in a specified project
Create space
Creates a new space in the specified account
Create variable
Creates a new variable
Create locale
Creates a new locale in the specified project
Create job locale
Creates a new job locale
Create team
Creates a new team in a specified account
Create release
Creates a new release
Create distribution
Creates a new distribution
Reopen job
Reopens an existing job (Mark a job as uncompleted)
Create blacklisted keys
Creates new blacklisted keys in the specified project
Create project
Creates a new project
Update translation
Updates the details of an existing translation
Update space
Updates the details of an existing space in a specified account
Update key
Updates the details of an existing key in a specified project
Update blacklisted key
Updates the details of an existing blacklisted key in a specified project
Update glossary
Updates the details of an existing glossary in a specified account
Update release
Updates the details of an existing release
Update job template
Updates the details of an existing job template in a specified project
Complete job
Marks the specified job as completed
Update locale
Updates the details of an existing locale in a specified project
Update glossary term
Updates the details of an existing glossary term
Update job
Updates the details of an existing job in a specified project
Update job locale
Updates the details of an existing job locale
Update branch
Updates the details of an existing branch in a specified project
Update project
Updates the details of an existing project
Update team
Updates the details of an existing team in a specified account
Update variable
Updates the details of an existing variable
Update distribution
Updates the details of an existing distribution
Fetch job locale
Fetches the details of an existing job locale using ID
Fetch blacklisted key
Fetches the details of an existing blacklisted key using ID
Fetch variable
Fetches the details of an existing variable using variable name
Fetch job template
Fetches the details of an existing job template in a specified project using ID
Fetch translation
Fetches the details of an existing translation using ID
Fetch project
Fetches the details of an existing project using ID
Fetch key
Fetches the details of an existing key in a specified project using ID
Fetch distribution
Fetches the details of an existing distribution using ID
Fetch branch
Fetches the details of an existing branch using branch name
Fetch glossary
Fetches the details of an existing glossary using ID
Fetch job
Fetches the details of an existing job using ID
Fetch locale
Fetches the details of an existing locale in a specified project using ID
Fetch release
Fetches the details of an existing release using ID
Fetch space
Fetches the details of an existing space in a specified account using ID
Fetch team
Fetches the details of an existing team in a specified account using ID
Fetch glossary term
Fetches the details of an existing glossary term using ID
What is Zoho Desk?
Zoho Desk is context-aware help desk software for managing customer support activities. You can assign, track, and set up alerts on help desk tickets easily.
Similar apps
What is Phrase?
Phrase is a scalable software localization platform that helps you accomplish your software translation process efficiently.
Similar apps
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