Integrate Zoho Desk with Zoho Inventory
Send information between Zoho Desk and Zoho Inventory automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zoho Desk and Zoho Inventory using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Time entry created
Triggers when a new time entry is created in the selected task
Task updated
Triggers when the details of a task is updated in the selected portal
Task created
Triggers when a new task is created in the selected portal
Article updated
Triggers when an existing article is updated
Ticket created
Triggers when a new ticket is created in the selected portal
Ticket approval updated
Triggers when the details of an existing ticket approval are updated
Ticket created or updated
Triggers when a new ticket is created or the details of an existing ticket are updated
Event created
Triggers when a new event is created in the selected portal
Ticket thread added
Triggers when a new ticket thread is added in the selected portal
Account created
Triggers when a new account is created in the selected portal
Agent availability updated
Triggers when the availability of an agent is updated
Ticket approval added
Triggers when a new ticket approval is added
Event updated
Triggers when the details of an event is updated
Call updated
Triggers when the details of a call is updated in the selected portal
Contact updated
Triggers when the details of a contact is updated in the selected portal
Article created
Triggers when a new article is created
Ticket comment added
Triggers when a new ticket comment is added in the selected portal
Ticket updated
Triggers when the details of the selected ticket is updated
Agent updated
Triggers when the details of an agent is updated in the selected portal
Account updated
Triggers when the details of the selected account is updated
Ticket status updated
Triggers when a ticket status is changed to selected status. If status is not selected, the flow will trigger for all status changes.
Time entry updated
Triggers when a time entry is updated in the selected task
Agent created
Triggers when a new agent is created in the selected portal
Ticket moved
Triggers when a ticket is moved to a different team or department
Call created
Triggers when a new call is created in the selected portal
Contact created
Triggers when a new contact is created in the selected portal
Ticket comment updated
Triggers when the selected ticket comment is updated
Product created
Triggers when a new product is created
Item updated
Triggers when the details of an existing item are updated
Bill created
Triggers when a new bill is created
Invoice updated
Triggers when the details of an existing invoice are updated
Sales order updated
Triggers when the details of an existing sales order are updated
Vendor created
Triggers when a new vendor is created
Bundle updated
Triggers when the details of an existing bundle are updated
Shipment updated
Triggers when the details of an existing shipment are updated
Customer payment updated
Triggers when a payment made by a customer is updated
Vendor payment updated
Triggers when the details of an existing vendor payment are updated
Inventory adjustment made
Triggers when a new inventory adjustment is made
Sales order created
Triggers when a new sales order is created
Credit note updated
Triggers when the details of an existing credit note are updated
Sales return made
Triggers when a new sales return is made
Package updated
Triggers when the details of an existing package are updated
Shipment created
Triggers when a new shipment is created
Picklist updated
Triggers when the details of an existing picklist are updated
Vendor payment received
Triggers when a vendor payment is made
Invoice created
Triggers when a new invoice is created
Item group created
Triggers when a new item group is created
Task created
Triggers when a new task is created
Picklist created
Triggers when a new picklist is created
Transfer order created
Triggers when a new transfer order is created
Item created
Triggers when a new item is created
Purchase order created
Triggers when a new purchase order is created
Bill updated
Triggers when the details of an existing bill are updated
Transfer order updated
Triggers when the details of an existing transfer order are updated
Purchase receive created
Triggers when a new purchase receive is created against a purchase order
Retainer invoice updated
Triggers when the details of an existing retainer invoice are updated
Customer updated
Triggers when the details of an existing customer are updated
Purchase receive updated
Triggers when the details of an existing purchase receive are updated
Customer created
Triggers when a new customer is created
Customer payment received
Triggers when a new payment is made by a customer
Purchase order updated
Triggers when the details of an existing purchase order are updated
Category created
Triggers when a new category is created
Retainer invoice created
Triggers when a new retainer invoice is created
Credit note created
Triggers when a new credit note is created
Inventory adjustment updated
Trigger when the details of an existing inventory adjustment are updated
Vendor updated
Trigger when the details of an existing vendor are updated
Package created
Triggers when a new package is created
Custom module entry created
Triggers when a new custom module entry is created
Sales return updated
Triggers when the details of an existing sales return are updated
Bundle created
Triggers when a new bundle is created
Custom module entry updated
Triggers when the details of an existing module entry are updated
All Actions - Actions are the automated tasks
Create topic comment
Creates a comment for the specified topic
Add agent to team
Adds the specified agent to the selected team
Extract ticket key topics - Zia
Extracts key topics of the ticket using Zia's generative AI
Create contract
Creates a new contract for the selected account
Create topic
Creates a new topic
Create agent
Creates a new agent in the selected organization
Create task comment
Creates a new comment in the specified task
Create ticket
Creates a new ticket in the selected organization
Create account
Creates a new account in the selected organization
Add user to group
Adds the specified users to an existing group
Add ticket time entry
Adds time entry for an existing ticket
Create contact comment
Creates a comment in the selected contact
Add task time entry
Adds time entry for an existing task
Create account comment
Creates a new comment in the selected account
Create article
Creates a new article
Generate ticket reply - Zia
Generates a ticket reply using Zia's generative AI
Create custom module record
Creates a new custom module record
Add tag
Adds a tag to the specified ticket
Send email reply
Sends a reply for the specified ticket created in the email channel
Create event
Creates a new event in the selected organization
Request approval for ticket
Requests an approval for an existing ticket from the specified approver
Create product
Creates a new product in the selected organization
Generate ticket summary - Zia
Generates summary of the ticket using Zia's generative AI
Create contact
Creates a new contact in the selected organization
Create call
Creates a new call in the selected organization
Record email reply
Records an email reply from the contact for the specified ticket created in the email channel
Remove tag
Removes a tag from the specified ticket
Create ticket comment
Creates a comment in the selected ticket
Create task
Creates a new task in the selected department
Find ticket tone and sentiment - Zia
Finds a tone and sentiment of the ticket using Zia's generative AI
Update call
Updates the details of the specified call
Update topic
Updates the details of an existing topic
Update agent
Updates the details of an existing agent
Close ticket
Closes the specified tickets
Mark or Unmark ticket as spam
Marks or unmarks the specified ticket as spam
Update account
Updates the selected account
Update agent availability
Updates the availability status of an existing agent
Dissociate accounts to contact
Dissociates the specified account with the specified contact
Remove user from group
Removes the specified users from an existing group
Update task timer
Updates the timer of an existing task
Move ticket
Moves the specified ticket to the selected department
Update task
Updates the details of an existing task
Update article
Updates the details of an existing article
Update custom module record
Updates the details of an existing custom module record
Update call timer
Updates the timer of an existing call
Update KB user status
Updates the status of an existing KB user
Update ticket timer
Updates the timer of an existing ticket
Send custom channel reply
Sends reply for a ticket via the selected channel
Invite contact to the help center
Invites the specified contacts to help center
Update ticket
Updates the details of an existing ticket
Edit ticket time entry
Edits the time entry of an existing ticket
Update ticket comment
Updates the comment for the specified ticket
Associate accounts to contact
Associates the specified account with the specified contact
Update contract
Updates the details of an existing contract
Update contact
Updates the selected contact
Update contact comment
Updates the specified comment in the selected contact
Remove agent from team
Removes the specified agent from the selected team
Update product
Updates the details of the selected product
Fetch contract
Fetches the details of an existing contract
Fetch ticket thread
Fetches an existing ticket thread by unique ID
Fetch product
Fetches the details of an existing product by unique ID or name
Fetch event
Fetches the details of an event based on the selected field
Fetch ticket tags
Fetches ticket tags using ticket ID
Fetch customer happiness
Fetches the happiness feedback of an existing customer
Fetch task
Fetches the details of an existing task by ID
Fetch contact
Fetches a contact by email address, unique ID, or contact name
Fetch custom module record
Fetches the details of an existing custom module record
Fetch KB user
Fetches the details of an existing KB user
Fetch ticket
Fetches the details of an existing ticket
Fetch ticket time entry
Fetches the time entry of an existing ticket
Fetch agent
Fetches the details of an existing agent by ID or email
Fetch account
Fetches an existing account by name or ID
Fetch article
Fetches the details of an existing article
Fetch call
Fetches the details of a call based on the selected field
Trash account
Moves selected account to the recycle bin
Trash contact
Moves selected contact to the recycle bin
Trash ticket
Moves selected ticket to the recycle bin
Fetch shipment
Fetches the details of an existing shipment
Fetch purchase receive
Fetches the details of an existing purchase receive
Fetch transfer order
Fetches the details of an existing transfer order
Fetch sales return
Fetches the details of an existing sales return
Convert sales order to invoice
Converts an existing sales order to an invoice
Fetch item group
Fetches the details of an existing item group
Fetch item
Fetches the details of an existing item
Fetch purchase order
Fetches the details of an existing purchase order
Fetch invoice
Fetches the details of an existing invoice
Fetch vendor
Fetches the details of an existing vendor
Fetch task
Fetches the details of an existing task
Fetch sales order
Fetches the details of an existing sales order
Fetch composite item
Fetches the details of an existing composite item
Fetch custom module entry
Fetches the details of an existing custom module entry
Fetch user
Fetches the details of an existing user
Fetch warehouse
Fetches the details of an existing warehouse
Record vendor payment
Records the details of a vendor payment
Create sales return receive
Creates a new sales return receive
Create category
Creates a new category
Create bundle
Creates a new bundle
Create inventory adjustment
Creates a new inventory adjustment
Create package
Creates a new package
Create warehouse
Creates a new warehouse
Add address
Adds a new address
Create retainer invoice
Creates a new retainer invoice
Create sales return
Creates a new sales return
Create invoice
Creates a new invoice
Create purchase order
Creates a new purchase order
Record customer payment
Records the details of a customer payment
Create contact person
Creates a new contact person
Mark shipment as delivered
Marks the specified shipment as delivered
Create vendor
Creates a new vendor
Create credit note
Creates a new credit note
Send purchase order
Sends a purchase order to the specified email addresses
Add comment
Adds a new comment to an existing module
Create customer
Creates a new customer
Create transfer order
Creates a new transfer order
Create shipment order
Creates a new shipment order
Create item
Creates a new item
Create bill
Creates a new bill
Create custom module entry
Creates a new custom module entry
Create purchase receive
Creates a new purchase receive
Create sales order
Creates a new sales order
Update invoice status
Updates the status of an existing invoice
Update invoice
Updates the details of an existing invoice
Update category
Updates the details of an existing category
Send invoice
Sends an invoice to the specified email addresses
Update address
Updates the details of an existing address
Update sales order
Updates the details of an existing sales order
Update sales order status
Updates the status of an existing sales order
Update warehouse
Updates the details of an existing warehouse
Update customer
Updates the details of an existing customer
Update custom module entry
Updates the details of a existing custom module entry
Update contact person
Updates the details of an existing contact person
Update retainer invoice
Updates the details of an existing retainer invoice
Update purchase order
Updates the details of an existing purchase order
Update credit note status
Updates the status of an existing credit note
Update bill status
Updates the status of an existing bill
Update credit note
Updates the details of an existing credit note
Update purchase order status
Updates the status of an existing purchase order
Update bill
Updates the details of an existing bill
Mark transfer order as received
Marks the specified transfer order as received
Update vendor
Updates the details of an existing vendor
Send credit note
Sends a credit note to the specified email addresses
Update item status
Updates the status of an existing item
Send sales order
Sends a sales order to the specified email addresses
Update item
Updates the details of an existing item
Fetch contact person
Fetches the details of an existing contact person
Fetch customer
Fetches the details of an existing customer
Fetch package
Fetches the details of an existing package
Fetch bill
Fetches the details of an existing bill
Fetch retainer invoice
Fetches the details of an existing retainer invoice
Fetch credit note
Fetches the details of an existing credit note
What is Zoho Inventory?
Zoho Inventory is inventory management software that lets you manage all your orders. You can manage your contacts, bills, reports, and generate invoices easily.
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