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Create business workflows for Zoho SalesIQ without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular Zoho SalesIQ workflows

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Create Zendesk tickets when chats are missed in Zoho SalesIQ


Answering visitor chats assists in generating leads and missing chats end up as lost leads. This flow will create a ticket in Zendesk when a conversation is missed in Zoho SalesIQ.

How it works
1) A conversation is missed in Zoho SalesIQ.
2) Zoho Flow creates a ticket for it in Zendesk.
Use this flow
+

Create Zendesk tickets when chats are missed in Zoho SalesIQ

Zoho SalesIQ + Zendesk

Build your own Zoho SalesIQ integrations

Connect Zoho SalesIQ with over 900+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your Zoho SalesIQ workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Conversation rated

Triggers when a conversation is rated. Available for SalesIQ Enterprise users only.

Conversation missed

Triggers when a conversation is missed. Available for SalesIQ Enterprise users only.

Conversation created

Triggers when a new conversation is created. Available for SalesIQ Enterprise users only.

Operator added

Triggers when a new operator is added

Conversation completed

Triggers when a conversation is completed. Available for SalesIQ Enterprise users only.

All Actions - Actions are the automated tasks

Associate operators to department

Associates operators to the selected department

Send message to latest conversation

Sends a message to the latest conversation

Create article

Creates a new article

Update operator status

Updates the status of an existing operator

Enable department

Enables the selected department

Disable department

Disables the selected department

What is Zoho SalesIQ?

Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data inputs. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

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