Integrate Zoho SalesIQ with Qase
Send information between Zoho SalesIQ and Qase automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zoho SalesIQ and Qase using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Conversation participants added
Triggers when participants are invited to the chat
Conversation transfer initiated
Triggers when a conversation transfer is initiated
Conversation rated
Triggers when a conversation is rated
Conversation attender updated
Triggers when an operator picks up a chat
Conversation missed
Triggers when a conversation is missed
Conversation transfer accepted
Triggers when a transferred chat is accepted by the operator
Department created
Triggers when a new department is created to the specified portal
Conversation completed
Triggers when a conversation is completed
Operator added
Triggers when a new operator is added
Conversation participants deleted
Triggers when a participant is removed from a conversation
Conversation transfer rejected
Triggers when a transferred chat is rejected by the operator
Conversation created
Triggers when a new conversation is created
Shared step updated
Triggers when an existing shared step is updated in a project
Test suite updated
Triggers when an existing test suite is updated in a project
Milestone updated
Triggers when an existing milestone is updated in a project
Test review declined
Triggers when an existing test review is declined in a project
Test plan updated
Triggers when an existing test plan is updated in a project
Test run report changed
Triggers when an existing test run report is changed in a project
Test review updated
Triggers when an existing test review is updated in a project
Test run completed
Triggers when an existing test run is completed in a project
Test case created
Triggers when a new test case is created in a project
Remove a reviewer from the test review
Triggers when a reviewer is removed from an existing test review in a project
Test run updated
Triggers when an existing test run is updated in a project
Test case updated
Triggers when an existing test case is updated in a project
Defect resolved
Triggers when an existing defect is resolved in a project
Test review created
Triggers when a new test review is created in a project
Test plan created
Triggers when a new test plan is created in a project
Test review merged
Triggers when an existing test review is merged in a project
Shared step created
Triggers when a new shared step is created in a project
Test suite created
Triggers when a new test suite is created in a project
Defect updated
Triggers when an existing defect is updated in a project
Test case cloned
Triggers when an existing test case is cloned in a project
Defect created
Triggers when a new defect is created in a project
Test run aborted
Triggers when an existing test run is aborted in a project
Add a reviewer to the test review
Triggers when a reviewer is added to an existing test review in a project
Test run started
Triggers when a test run is started in a project
Test suite cloned
Triggers when an existing test suite is cloned in a project
Milestone created
Triggers when a new milestone is created in a project
All Actions - Actions are the automated tasks
Associate operators to department
Associates operators to the selected department
Create article
Creates a new article
Enable department
Enables the selected department
Update operator status
Updates the status of an existing operator
Disable department
Disables the selected department
Send message to latest conversation
Sends a message to the latest conversation
Create run
Creates a new run
Create project
Creates a new project
Create milestone
Creates a new milestone
Create test case
Creates a new test case
Create environment
Creates a new environment
Grant access to project by code
Grant access to the project by code
Create test run result
Creates a new test run result
Create plan
Creates a new plan
Create suite
Creates a new suite
Update suite
Updates the details of an existing suite
Update environment
Updates the details of an existing environment
Update test case
Updates the details of an existing test case
Update milestone
Updates the details of an existing milestone
Fetch milestone by ID
Fetches the details of an existing milestone by ID
Fetch test case by search name
Fetches the details of an existing test case by search name
Fetch suite by search name
Fetches the details of an existing test suite by search name
Fetch milestone by search name
Fetches the details of an existing milestone by search name
Fetch test run result by hash
Fetches the details of an existing test run result by hash
Fetch environment by ID
Fetches the details of an existing environment by ID
Fetch project by code
Fetches the details of an existing project by code
Fetch run by search name
Fetches the details of an existing run by search name
Fetch suite by ID
Fetches the details of an existing test suite by ID
Fetch test case by ID
Fetches the details of an existing test case by ID
Fetch environment by search name
Fetches the details of an existing environment by search name
Fetch run by ID
Fetches the details of an existing run by ID
Fetch plan by ID
Fetches the details of an existing plan by ID
What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
Similar apps
What is Qase?
Qase is a test management platform that helps teams streamline manual and automated QA testing, reporting, and collaboration.
Similar apps
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