Integrate Zoho WorkDrive with ServiceDesk Plus Cloud
Send information between Zoho WorkDrive and ServiceDesk Plus Cloud automatically, without writing any code, using Zoho Flow.
Build your own integrations between Zoho WorkDrive and ServiceDesk Plus Cloud
Connect Zoho WorkDrive and ServiceDesk Plus Cloud with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zoho WorkDrive and ServiceDesk Plus Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Folder moved
Triggers when a folder is moved
File updated
Triggers when the details of an existing file are updated
Folder created
Triggers when a new folder is created
File event occurred
Triggers when a new file event has occurred
Team folder created
Triggers when a new team folder is created
File downloaded
Triggers when a file is downloaded
File created
Triggers when a new file is created
Folder renamed
Triggers when a folder is renamed
Folder event occurred
Triggers when a new folder event has occurred
File renamed
Triggers when a file is renamed
File moved
Triggers when a file is moved from a folder
Folder downloaded
Triggers when a folder is downloaded
Request created in template
Triggers when a new request is created in the selected template
Notification sent
Triggers when a user sends a notification
Milestone created
Triggers when a new milestone is created
Request task updated
Triggers when the details of an existing request task are updated
Project created
Triggers when a new project is created
Note created
Triggers when a new note is created
Milestone updated
Triggers when a milestone is updated
Request approved
Triggers when an existing request is approved
Request task worklog created
Triggers when a request task worklog is created
Project created in template
Triggers when a new project is created in selected template
Project updated
Triggers when a project is updated
Project task updated
Triggers when an existing task is updated
Task closed
Triggers when a task is closed
Problem created
Triggers when a new problem is created in a template
Milestone comment added
Triggers when a new comment is added in milestone
Request task created
Triggers when a new request task is created
Change status updated
Triggers when the status of an existing change is updated
Request created
Triggers when a new request is created
Project comment added
Triggers when a new project comment is added
Request worklog created
Triggers when a new request worklog is created
Asset created
Triggers when a new asset is created
Project task created
Trigger when a new task is created in project
Project member added
Triggers when a new member is added in project
Project task worklog created
Triggers when a new project task worklog is created
Request updated in template
Triggers when an existing request is updated in the selected template
Change updated
Triggers when a change is updated
Project task comment added
Triggers when a new project task comment is added
Requester created
Triggers when a new requester is created
Project updated in template
Triggers when a project is updated under selected template
Change created
Triggers when a new change is created
Request updated
Triggers when the details of an existing request are updated
All Actions - Actions are the automated tasks
Associate data template
Associates an existing data template with the selected file
Create comment
Creates a new comment in the specified file
Create embed code
Creates an embed code for the specified file or folder
Add label
Adds a new label to the specified resource
Share file or folder
Shares a file or folder within your organization or external users
Move file or folder to trash
Moves the specified file or folder to trash
Create folder
Creates a new folder in the selected path
Create team folder
Creates a new team folder
Add member to team folder
Adds a member to the specified team folder
Create blank file
Creates a file in the specified folder
Create download link
Creates a customized download link for the specified file or folder
Create external share link
Creates a customized external share link
Create collection link
Creates a new collection link
Add group to team folder
Adds a group to the specified team folder
Copy file or folder
Creates a copy of the specified file or folder
Unfollow file or folder
Unfollows the specified file or folder
Follow file or folder
Follows the specified file or folder for new updates
Update external share link
Updates the customized external share link
Move file or folder
Moves the specified file or folder
Update file or folder share permission
Updates the share permission for the specified file or folder
Rename file or folder
Renames the specified file or folder
Fetch file or folder by ID
Fetches the details of an existing file or folder by ID
Fetch folder
Fetches the details of a folder by name
Fetch data template
Fetches the details of an existing data template
Fetch file - By name
Fetches the details of a file by name
Fetch file - By keyword
Fetches the details of a file by keyword in the name or content
Remove label
Removes an existing label from the specified resource
Remove share link
Removes the specified share link
Create request
Creates a new request
Create change
Creates a new change
Create technician
Creates a new technician
Create problem
Creates a new problem
Create request note
Creates a note for the selected request
Associate request with problem
Associates a request with a specific problem
Add comment
Adds a new comment to a project, milestone, or to tasks under a project or milestone
Create milestone
Creates a new milestone
Send Notification
Sends a request notification
Create request task
Creates a new request task
Add solution
Adds a new solution
Create requester
Creates a new requester
Create project task worklog
Creates a new project task worklog
Create request worklog
Creates a new request worklog
Create project
Creates a new project
Add project member
Add a new project member
Create request task worklog
Creates a new request task worklog
Add milestone comment
Adds a new milestone comment
Create milestone task worklog
Creates a new milestone task worklog
Create project task
Creates a new task in a project
Update technician
Updates the details of an existing technician
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Update problem
Updates the details of an existing problem
Update milestone
Updates the details of an existing milestone
Update requester
Updates the details of an existing requester based on ID
Update project
Updates the details of an existing project
Update project task
Updates the details of an existing project task
Fetch request by internal ID
Fetches the details of a request based on internal ID
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Fetch requester
Fetches the details of an existing requester by email address
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch milestone
Fetches the details of an existing milestone by ID
Fetch problem
Fetches the details of an existing problem by ID
Fetch solution topic
Fetches a solution topic by its name
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Fetch project - By id
Fetches the details of an existing project by ID
Fetch technician attributes
Fetches the details of an existing technician attribute by name
Find a request attribute
Fetches a request attribute by its name
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch project task
Fetches the details of an existing project task by ID
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
