Integrate Zonka Feedback with GatewayAPI
Send information between Zonka Feedback and GatewayAPI automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zonka Feedback and GatewayAPI using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Survey created
Triggers when a new survey is created
Response received
Triggers when a new response is received for a survey
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Send SMS survey
Sends a survey by SMS
Create task
Creates a new task
Send email survey
Sends a survey by email
Fetch survey
Fetches the details of an existing survey using ID
Fetch user
Fetches the details of an existing user using ID
Send SMS message
Sends an SMS message to a specified group of recipients
Schedule SMS message
Schedules the specified outgoing SMS messages
Fetch message
Fetch details of the specified SMS message
Fetch balance
Fetches the details of your account balance
What is Zonka Feedback?
Zonka Feedback is an omnichannel customer feedback management and survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES, and CSAT, to gather actionable feedback.
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