Integrate Zonka Feedback with SmartReach

Send information between Zonka Feedback and SmartReach automatically, without writing any code, using Zoho Flow.

Build your own integrations between Zonka Feedback and SmartReach

Connect Zonka Feedback and SmartReach with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zonka Feedback and SmartReach using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Survey created

Triggers when a new survey is created

Response received

Triggers when a new response is received for a survey

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Send SMS survey

Sends a survey by SMS

Create task

Creates a new task

Send email survey

Sends a survey by email

Fetch survey

Fetches the details of an existing survey using ID

Fetch user

Fetches the details of an existing user using ID

Create prospect

Creates a new prospect

Add email to do-not-contact list

Adds an email address or domain to the do-not-contact list

Update prospect

Updates the details of an existing prospect

What is Zonka Feedback?

Zonka Feedback is an omnichannel customer feedback management and survey app enabling you to use CX metrics like Net Promoter Score (NPS Surveys), CES, and CSAT, to gather actionable feedback.

Survey

What is SmartReach?

SmartReach is a comprehensive email outreach platform that lets you automatically send personalized emails and follow-ups, deliver emails in the prospect's timezone, and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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