Integrate 123FormBuilder with Trengo
Send information between 123FormBuilder and Trengo automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a ticket in Trengo for new form submissions in 123FormBuilder
Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will generate a new ticket in Trengo each time a form is submitted in 123FormBuilder.
How it works
- The flow triggers when a new submission is added to the selected form in 123FormBuilder.
- Zoho Flow creates a new ticket in Trengo.
Create a ticket in Trengo for new form submissions in 123FormBuilder
123FormBuilder + Trengo
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Supported triggers and actions
Integrate 123FormBuilder and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Form submission added
Triggers when a new submission is added to the selected form
Form created
Triggers when a new form is created
Inbound message received
Triggers when a new inbound message is received
Ticket closed
Triggers when an existing ticket is closed
Outbound message sent
Triggers when a new outbound message is sent
Ticket reopened
Triggers when an existing ticket is reopened
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Note created
Triggers when a new internal message is created
Ticket label added
Triggers when a new label is added to an existing ticket
All Actions - Actions are the automated tasks
Send email
Sends an email to the specified email address
Create ticket
Creates a new ticket
Send ticket message
Sends a ticket message
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Update contact custom field
Updates the details of an existing contact custom field
Update ticket custom field
Updates the details of an existing ticket custom field
Fetch ticket
Fetches the details of an existing ticket by ID
Fetch contact by ID
Fetches the details of an existing contact using contact ID
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
What is 123FormBuilder?
123FormBuilder is an online form builder that comes with custom features and integrations. You can define form fields, translate fields and instructions, and also build quizzes and surveys.
Similar apps
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow is the glue that holds a lot of our business pieces together. It's essential for managing our growth while maintaining the company's agility. We have specific workflows built in Zoho Flow that have a direct impact on customer retention, proving pivotal in keeping our churn rate under 1%.
Sean Rivers
Platform Evangelist, Alebat Education
Working with Zoho Flow has helped us reduce low-value tasks, expand the reach of our communications, and increase our revenue. We know there's still a lot of work and potential with Zoho Flow, and we look forward to continuing to explore it.
Manon Chamand
Administrative Director, Hanoi School of Business and Management
Zoho Flow has helped us save close to 3,500 hours per year and increased our revenue by over half a million euros per year across all selling channels. Its versatility and limitless capabilities ensured we can run complex workflows and automate our business without increasing labor costs. Their custom functions are a game changer for us and it ensures all our data is in sync across all the systems.
Ferdinando Ploschberger
Business Controller & Process Transformation Manager, QPayPro
