Integrate Confluence with ServiceNow

Send information between Confluence and ServiceNow automatically, without writing any code, using Zoho Flow.

Build your own integrations between Confluence and ServiceNow

Connect Confluence and ServiceNow with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Confluence and ServiceNow using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Blog created

Triggers when a new blog is created

Page created

Triggers when a new page is created

Record updated

Triggers when the details of an existing record are updated

Record created

Triggers when an incident record is created

All Actions - Actions are the automated tasks

Create page or blog post

Creates a new page or blog post

Create incident

Creates a new incident record

Create record

Creates a new record in a table (eg., Incident, Problem, Case, etc)

Update record

Updates the details of an existing record in the specified table

Update incident

Updates the details of an existing incident record

Fetch reference record

Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)

Fetch record

Fetches the details of an existing record in the specified table by search query

Fetch user

Fetches the details of an existing user

Fetch incident

Fetches the details of an existing incident record by ID

What is Confluence?

Confluence is team collaboration software. You can work together on projects, manage company information in the knowledge base, and track page and file versions.

What is ServiceNow?

ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.

ITSM

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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