Integrate Fluent Support with Workstack
Send information between Fluent Support and Workstack automatically, without writing any code, using Zoho Flow.
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Create action items in your Workstack for newly generated tickets in Fluent Support
Efficiently address customer concerns by promptly creating tasks. This flow will add new tasks to your Workstack for new tickets generated in Fluent Support.
How it works
- The flow triggers when a new ticket is created in Fluent Support.
- Zoho Flow creates a new task in the selected todo in Workstack.
Create action items in your Workstack for newly generated tickets in Fluent Support
Fluent Support + Workstack
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Supported triggers and actions
Integrate Fluent Support and Workstack using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket agent changed
Triggers when a ticket agent is changed
Ticket closed
Triggers when an existing ticket is closed
Ticket reopened
Triggers when a ticket is reopened
Ticket created
Triggers when a new ticket is created
Tickets moved
Triggers when tickets are moved
New meeting
Triggers when a new meeting is created for the selected user
New todo
Triggers when a new todo is created in the selected project
New project
Triggers when a new project is created
New todo list
Triggers when a new todo list is created in the selected project
New task
Triggers when a new task is created for the selected user
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create customer
Creates a new customer
Fetch agent
Fetches the details of an existing agent
Fetch customer
Fetches the details of an existing customer
Fetch ticket
Fetches the details of an existing ticket
Create meeting
Creates a new meeting
Create todo list
Creates a new todo list in the selected project
Create todo
Creates a new todo in the selected project
Create task
Creates a new task in the selected todo
Create project
Creates a new project
What is Fluent Support?
Fluent Support is a WordPress support ticket management website that allows businesses to manage support agents, customers, and tickets.
Similar apps
What is Workstack?
Workstack is an online project management tool. You can plan projects, schedule meetings, and track budgets across projects.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.
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CEO, InterForm
Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.
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Operations Manager, Relay Inc.
We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back.
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Director of Sales, Barings Law
