Integrate Frill with SolarWinds Service Desk

Send information between Frill and SolarWinds Service Desk automatically, without writing any code, using Zoho Flow.

Build your own integrations between Frill and SolarWinds Service Desk

Connect Frill and SolarWinds Service Desk with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Frill and SolarWinds Service Desk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New announcement

Triggers when a new announcement is made

Idea event

Triggers when an idea event occurs

Comment event

Triggers when a comment is created, updated, or deleted

Note event

Triggers when a note is created or deleted

New Change

Triggers when a new change is created

New Asset

Triggers when a new asset is created in your inventory

New Hardware

Triggers when a new hardware is created in your inventory

New Risk

Triggers when a new risk is detected

New Task

Triggers when a new task is created

New Release

Triggers when a new release is created in your service desk

New Contract

Triggers when a new contract is created

New Incident

Triggers when a new incident is created

New User

Triggers when a new user is created

New Problem

Triggers when a new problem is created in your service desk

All Actions - Actions are the automated tasks

Create idea

Creates a new idea

Create announcement

Creates a new announcement

Fetch topic

Fetches the details of an existing topic

Fetch idea

Fetches the details of an existing idea

Fetch status

Fetches the details of an existing status

Fetch user

Fetches the details of an existing user by email, name, or ID

Fetch follower

Fetches the details of an existing follower

Fetch announcement category

Fetches the details of an existing announcement category

Create Change

Creates a new change in your service desk

Create Asset

Creates a new asset in your inventory

Create Hardware

Creates a new hardware in your inventory

Create User

Creates a new user

Create Incident

Creates a new incident

Create Release

Creates a new release in your service desk

Create Solution

Creates a new solution in your service desk

Create Contract

Creates a new contract

Create Problem

Creates a new problem in your service desk

Update incident

Updates the details of an existing incident based on incident ID

Fetch incident

Fetches the details of an existing incident by incident ID

What is Frill?

Frill is a customer feedback management application that enables businesses to collect feedback, build roadmaps, and make announcements.

Product Management

What is SolarWinds Service Desk?

Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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