Integrate Frill with SolarWinds Service Desk
Send information between Frill and SolarWinds Service Desk automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Frill and SolarWinds Service Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New announcement
Triggers when a new announcement is made
Idea event
Triggers when an idea event occurs
Comment event
Triggers when a comment is created, updated, or deleted
Note event
Triggers when a note is created or deleted
New Change
Triggers when a new change is created
New Asset
Triggers when a new asset is created in your inventory
New Hardware
Triggers when a new hardware is created in your inventory
New Risk
Triggers when a new risk is detected
New Task
Triggers when a new task is created
New Release
Triggers when a new release is created in your service desk
New Contract
Triggers when a new contract is created
New Incident
Triggers when a new incident is created
New User
Triggers when a new user is created
New Problem
Triggers when a new problem is created in your service desk
All Actions - Actions are the automated tasks
Create idea
Creates a new idea
Create announcement
Creates a new announcement
Fetch topic
Fetches the details of an existing topic
Fetch idea
Fetches the details of an existing idea
Fetch status
Fetches the details of an existing status
Fetch user
Fetches the details of an existing user by email, name, or ID
Fetch follower
Fetches the details of an existing follower
Fetch announcement category
Fetches the details of an existing announcement category
Create Change
Creates a new change in your service desk
Create Asset
Creates a new asset in your inventory
Create Hardware
Creates a new hardware in your inventory
Create User
Creates a new user
Create Incident
Creates a new incident
Create Release
Creates a new release in your service desk
Create Solution
Creates a new solution in your service desk
Create Contract
Creates a new contract
Create Problem
Creates a new problem in your service desk
Update incident
Updates the details of an existing incident based on incident ID
Fetch incident
Fetches the details of an existing incident by incident ID
What is Frill?
Frill is a customer feedback management application that enables businesses to collect feedback, build roadmaps, and make announcements.
What is SolarWinds Service Desk?
Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.
Similar apps
Build comprehensive workflows using
Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more
Louis Castellano
CEO, Lakeside CNC Group
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more
Toto
Technical Engineer, Master Liveaboards
