Integrate Help Scout with 750+ apps

Create business workflows for Help Scout without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Build your own Help Scout integrations

Connect Help Scout with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your Help Scout workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Conversation created

Triggers when a new conversation is created

Conversation assigned

Triggers when a conversation is assigned to a specified user

User created

Triggers when a new user is created

Mailbox added

Triggers when a new mailbox is added

Customer added

Triggers when a new customer is added

All Actions - Actions are the automated tasks

Create conversation to customer.

Creates a new conversation to a customer from a user

Create customer

Creates a customer if it does not already exist

Create conversation from customer

Creates a new conversation from a customer

Find customer

Finds customer by email address

Find user

Finds user by email address

What is Help Scout?

Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.

Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time. Learn more

Siddharth Ahuja

CEO, Fabricroot

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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