Integrate Jotform with Helpshift
Send information between Jotform and Helpshift automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a ticket in Helpshift whenever a new submission is made in Jotform
Centralize all incoming inquiries and requests onto a single platform to optimize team responsiveness. This flow will generate a new ticket in Helpshift in response to each new form submission in Jotform.
How it works
- The flow triggers when a new submission is added to the selected form in Jotform.
- Zoho Flow creates a new issue in Helpshift.
Create a ticket in Helpshift whenever a new submission is made in Jotform
Jotform + Helpshift
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Supported triggers and actions
Integrate Jotform and Helpshift using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New submission
Triggers when a new response is submitted to a form
Issue created
Triggers when a new issue is created
Issue updated
Triggers when the details of an existing issue are updated
All Actions - Actions are the automated tasks
Create submission
Submits the data to this selected form
Fetch submission
Fetches the details of an existing form submitted
Create issue
Creates a new issue
Create FAQ
Creates a new FAQ
Add message
Adds a message to an existing issue
Add note
Adds a private note to an existing issue
Fetch user
Fetches the details of an existing user by email address
Fetch issue
Fetches the details of an existing issue by issue ID, author email address, or assignee ID
What is Jotform?
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What is Helpshift?
Helpshift is a mobile-first customer service platform that delivers a superior in-app help experience for many of the world's top mobile apps and games.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data input.
Louis Castellano
CEO and Owner, Package Mate
We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.
Mattias Johansson
CEO, SHARC Energy
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes.
Toto
Technical Engineer, Syncify
