

Integrate LiveAgent with Flow
Send information between LiveAgent and Flow automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started


Create a task in Flow for new tickets created in LiveAgent
Ensure all customer concerns are promptly addressed by creating tasks for each ticket. This flow will create a task in your Flow for newly generated tickets in LiveAgent.
How it works
- The flow triggers when a new ticket is created in LiveAgent.
- Zoho Flow creates a new task in the selected workspace in Flow.


Create a task in Flow for new tickets created in LiveAgent
LiveAgent + Flow

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Supported triggers and actions
Integrate LiveAgent and Flow using the below triggers and actions
All Triggers - A trigger kickstarts the flow

Company created
Triggers when a new company is created

Ticket created
Triggers when a new ticket is created

Contact created
Triggers when a new contact is created

List updated
Triggers when the selected list is updated

Task updated
Triggers when the selected task is updated

New task
Triggers when a new task is created

New workspace
Triggers when a new workspace is created

New list
Triggers when a new list is created
All Actions - Actions are the automated tasks

Create company
Creates a new company

Add contact to group
Adds a contact to the selected group

Create ticket
Creates a new ticket

Create contact
Creates a new contact

Remove contact from group
Removes a contact from the selected group

Update ticket
Updates the details of an existing ticket

Update contact
Updates the details of an existing contact

Update company
Updates the details of an existing company

Fetch company
Fetches the details of an existing company by ID, name, or email address

Fetch ticket
Fetches the details of an existing ticket by ID or subject

Fetch contact
Fetches the details of an existing contact by ID, first name, last name, or email address

Post comment
Posts a comment in the selected task

Create task
Creates a new task in the selected workspace
What is LiveAgent?
LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.
What is Flow?
Flow is project and task management software. You can track resources, collaborate with your team, and organize tasks with custom views.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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