Integrate SolarWinds Service Desk with 700+ apps

Create business workflows for SolarWinds Service Desk without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Build your own SolarWinds Service Desk integrations

Connect SolarWinds Service Desk with over 700+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your SolarWinds Service Desk workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New Change

Triggers when a new change is created

New Asset

Triggers when a new asset is created in your inventory

New Hardware

Triggers when a new hardware is created in your inventory

New Risk

Triggers when a new risk is detected

New Task

Triggers when a new task is created

New Release

Triggers when a new release is created in your service desk

New Contract

Triggers when a new contract is created

New Incident

Triggers when a new incident is created

New User

Triggers when a new user is created

New Problem

Triggers when a new problem is created in your service desk

All Actions - Actions are the automated tasks

Create Change

Creates a new change in your service desk

Create Asset

Creates a new asset in your inventory

Create Hardware

Creates a new hardware in your inventory

Create User

Creates a new user

Create Incident

Creates a new incident

Create Release

Creates a new release in your service desk

Create Solution

Creates a new solution in your service desk

Create Contract

Creates a new contract

Create Problem

Creates a new problem in your service desk

Update incident

Updates the details of an existing incident based on incident ID

Fetch incident

Fetches the details of an existing incident by incident ID

What is SolarWinds Service Desk?

Samanage is a customer support platform that helps you manage your incidents, problems, changes, and releases. You can generate reports, track your team's productivity with dashboards, and compare yourself with industry benchmarks.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We chose Zoho Flow for its ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.

Julien Granjean

CEO, iDAYit

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