Integrate SupportBee with Neaktor
Send information between SupportBee and Neaktor automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add new tasks to your Neaktor for new tickets generated in SupportBee
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will generate a task within your Neaktor for fresh tickets initiated in SupportBee.
How it works
- The flow triggers when a new ticket is created in SupportBee.
- Zoho Flow creates a new task using the specified task model in Neaktor.
Add new tasks to your Neaktor for new tickets generated in SupportBee
SupportBee + Neaktor
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Supported triggers and actions
Integrate SupportBee and Neaktor using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New Agent Reply
Triggers when an agent replies to a ticket
New Ticket
Triggers when a new ticket is created
New Comment
Triggers when a new comment is added to a ticket
New Customer Reply
Triggers when a customer replies to a ticket
Task deleted
Triggers when a task is deleted
Task created
Triggers when a new task is created
Task comment added
Triggers when a new task comment is added
Task status completed
Triggers when a task status is marked complete
Task status updated
Triggers when the details of an existing task is updated
Assignee changed
Triggers when the assignee is changed
All Actions - Actions are the automated tasks
Create Ticket
Creates a new ticket
Create task
Creates a new task using the specified task model
Create reminder
Creates a new reminder
Add project managers
Adds project managers to the specified project
Create event
Creates a new event
Create project
Creates a new project using the specified module
Update event
Updates the details of an event
Update task
Updates the details of an existing task using ID or IDx
Update project
Updates the details of an existing project
Fetch event or reminder
Fetches the details of an existing event or a reminder using ID
Fetch user
Fetches the details of an existing user using email address
Fetch task
Fetches the details of an existing project using ID or IDx
Fetch project
Fetches the details of an existing project using ID or key
What is SupportBee?
SupportBee is an email ticketing system that lets you manage your tickets easily. Create tickets, assign them to agents or teams, and use snippets to answer frequently asked questions.
What is Neaktor?
Neaktor is a low-code business process and project management application that lets users manage tasks, requests, customers, orders, and more.
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Learn more >Zoho Flow has been a game-changer for us, streamlining our communication and saving us from laborious manual work. The time saved is now used to enhance our customer experience.
Briana Moriarty
Head of HR and Operations, Roofing solutions company (Moriarty's Roofing)
With Zoho Flow as our integration engine, our productivity has increased at least five times. In some departments, it’s closer to ten.
David Mallo
CTO, Revenue Ranch
We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.
Mattias Johansson
CEO, Punta Galea
