Integrate Usedesk with Apptio Targetprocess
Send information between Usedesk and Apptio Targetprocess automatically, without writing any code, using Zoho Flow.
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Add new tasks to your Apptio Targetprocess for new tickets generated in Usedesk
Create tasks for your tickets to guarantee timely resolution of customer queries. This flow will generate a task within your Apptio Targetprocess for fresh tickets initiated in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in Apptio Targetprocess.
Add new tasks to your Apptio Targetprocess for new tickets generated in Usedesk
Usedesk + Apptio Targetprocess
Build your own integrations between Usedesk and Apptio Targetprocess
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Supported triggers and actions
Integrate Usedesk and Apptio Targetprocess using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New ticket
Triggers when a new ticket is created
New client
Triggers when a new client is created
New task
Triggers when a new task is created
New iteration
Triggers when a new iteration is added
New project
Triggers when a new project is created
New comment
Triggers when a new comment is added
New release
Triggers when a new release is created
New feature
Triggers when new feature is created
New team iteration
Triggers when a new team iteration is added
New build
Triggers when a new build is created
New time record
Triggers when a new time record is created
New request
Triggers when a new request is created
New bug
Triggers when a new bug is created
New user story
Triggers when a new user story is created
All Actions - Actions are the automated tasks
Create ticket
Create a new ticket
Send chat message
Sends a chat message to the client in chat
Create chat
Create a chat or send messages to an existing chat on behalf of the client
Create agent
Creates a new agent
Add comment
Add a comment to a ticket
Create client
Create a new client
Update ticket
Update details of a ticket
Update client
Update details of a client
Update agent
Updates an existing agent
Fetch ticket
Fetch details of a ticket using ticket id
Fetch agent by email
Fetch details of an agent using email id
Fetch client
Fetch details of a client using id
Fetch agent by ID
Fetch details of an agent using id
Create bug
Creates a new bug
Create request
Creates a new request
Add comment
Adds a new comment to an existing entity
Create build
Creates a new build
Create time record
Creates a new time record
Create user story
Creates a new user story
Create feature
Creates a new feature
Create task
Creates a new task
Add requester to request
Creates a new requester and adds them to an existing request
What is Usedesk?
Usedesk customer support application
Similar apps
What is Apptio Targetprocess?
Targetprocess is a project management tool that lets you track activities, share boards, and build custom reports.
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Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
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