Integrate Usedesk with Easy Redmine
Send information between Usedesk and Easy Redmine automatically, without writing any code, using Zoho Flow.
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Generate a task within your Easy Redmine for fresh tickets initiated in Usedesk
Promptly address your customers' issues by creating tasks whenever a new ticket arises. This flow will generate a task within your Easy Redmine for fresh tickets initiated in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in Easy Redmine.
Generate a task within your Easy Redmine for fresh tickets initiated in Usedesk
Usedesk + Easy Redmine
Build your own integrations between Usedesk and Easy Redmine
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Supported triggers and actions
Integrate Usedesk and Easy Redmine using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New ticket
Triggers when a new ticket is created
New client
Triggers when a new client is created
New project or subproject
Triggers when a new project or subproject is created
New contact
Triggers when a new contact is created
New time entry
Triggers when a new time entry is added in the selected project
New task
Triggers when a new task is created in the selected project
All Actions - Actions are the automated tasks
Send chat message
Sends a chat message to the client in chat
Create client
Create a new client
Add comment
Add a comment to a ticket
Create agent
Creates a new agent
Create chat
Create a chat or send messages to an existing chat on behalf of the client
Create ticket
Create a new ticket
Update agent
Updates an existing agent
Update client
Update details of a client
Update ticket
Update details of a ticket
Fetch agent by ID
Fetch details of an agent using id
Fetch client
Fetch details of a client using id
Fetch agent by email
Fetch details of an agent using email id
Fetch ticket
Fetch details of a ticket using ticket id
Create contact
Creates a new contact
Create project
Creates a new project
Create task
Creates a new task
Create project income
Creates a new income for a project
Create time entry
Creates a new time entry
Create project expense
Creates a new expense for a project
What is Usedesk?
Usedesk customer support application
Similar apps
What is Easy Redmine?
Easy Redmine is a project management tool with multiple views that lets you visualize your tasks and goals. Customize project templates, collaborate with your team mates, and track time spent efficiently.
Similar apps
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Webhook triggers
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Logic
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Custom functions
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Learn more >We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.
Mattias Johansson
CEO, Faverton
Zoho Flow has been a game changer for us, providing instant and accurate data that keeps us on top. It's like a coach for our agents, quickly briefing them on their goals—and that's turbocharged our sales by 50%. It doesn't sweat dealing with 60,000+ daily triggers from Upya and 5,000+ Mobile Money transactions.
Ben Walwyn
CTO, Alps Education
Zoho Flow acts as a connector between applications. It helped automate the document creation process, reducing manual tasks and increasing our overall efficiency.
Melanie Cope Machial
Head of Marketing and Technology, Relay Inc.
