Integrate WATI with 800+ apps

Create business workflows for WATI without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular WATI workflows

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Create a contact in WATI when a new live chat session starts in Chaport

Chaport + WATI

Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will create a new contact in WATI for every new live chat session in Chaport.

How it works
  1. The flow triggers when a new chat is started in Chaport.
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
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Establish a new contact in WATI whenever a live chat starts in GoSquared

GoSquared + WATI

Automatically capture contact details seamlessly during live chat interactions. This flow will establish a new contact in WATI for each new live chat session in your GoSquared.

How it works
  1. The flow triggers when a new live chat message is received in GoSquared.
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
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Generate a contact in WATI for every new live chat session in LiveChat

LiveChat + WATI

Seamlessly capture lead data with no manual intervention, ensuring efficiency and eliminating any chance of omission. This flow will set up a new contact in WATI for every new live chat session in LiveChat.

How it works
  1. The flow triggers when a new chat is created in LiveChat.
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
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Set up a contact in WATI following a purchase in Ecwid

Ecwid + WATI

Bridge the gap between purchase and support by instantly creating contacts in your Whatsapp engagement tool for immediate assistance. This flow will generate a new contact in WATI in response to new purchases from Ecwid.

How it works
  1. The flow triggers when a new paid order is created in Ecwid.
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
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Create a new contact in WATI whenever a purchase is completed in Maropost Commerce Cloud (formerly Neto)

Maropost Commerce Cloud (formerly Neto) + WATI

Streamline customer support by instantly creating contacts in your Whatsapp engagement tool for seamless post-purchase service. This flow will generate a new contact in WATI in response to new purchases from Maropost Commerce Cloud (formerly Neto).

How it works
  1. The flow triggers when a new paid order is created in Maropost Commerce Cloud (formerly Neto).
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
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Create a new contact in WATI whenever a purchase is completed in Saleor

Saleor + WATI

Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will set up a new contact in WATI for each purchase occurring in Saleor.

How it works
  1. The flow triggers when an order is fulfilled in Saleor.
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
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Set up a contact in WATI following a purchase in Shopify

Shopify + WATI

Enable seamless post-purchase customer support by instantly creating contacts in your Whatsapp engagement tool. This flow will generate a new contact in WATI in response to new purchases from Shopify.

How it works
  1. The flow triggers when an existing order is fulfilled in Shopify.
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
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Establish a new contact in WATI after a purchase is made in Zoho Commerce

Zoho Commerce + WATI

Enhance customer satisfaction with immediate support integration at the moment of purchase. This flow will establish a new contact in WATI whenever a purchase is made in Zoho Commerce.

How it works
  1. The flow triggers when an order is confirmed in Zoho Commerce.
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.

Build your own WATI integrations

Connect WATI with over 800+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your WATI workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Session message sent

Triggers when a new session message is sent

New message received from contact

Triggers when a new message is received from the specified contacts

Message received

Triggers when a new message is received

Template message sent

Triggers when a new template message is sent

All Actions - Actions are the automated tasks

Add or update contact

Adds a new contact or updates the details of an existing contact

Send template message

Sends an approved template WhatsApp message

Send session message

Sends a WhatsApp message to an open session

What is WATI?

WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

Rahul Roushan

CEO, OpIndia

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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