Integrate Chaport with WATI

Send information between Chaport and WATI automatically, without writing any code, using Zoho Flow.

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Create a contact in WATI when a new live chat session starts in Chaport

Capture all customer information seamlessly during live sessions, with zero manual intervention. This flow will create a new contact in WATI for every new live chat session in Chaport.

How it works
  1. The flow triggers when a new chat is started in Chaport.
  2. Zoho Flow adds a new contact or updates the details of an existing contact in WATI.
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Create a contact in WATI when a new live chat session starts in Chaport

Chaport + WATI

Build your own integrations between Chaport and WATI

Connect Chaport and WATI with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Chaport and WATI using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Chat started

Triggers when a new chat is started

Operator added

Triggers when a new operator is added

Visitor updated

Triggers when one or more of the following fields - Name, Email address, Phone number, Notes or Consents get updated

Chat finished

Triggers when a chat is finished

Message received

Triggers when a new message is received

New message received from contact

Triggers when a new message is received from the specified contacts

Session message sent

Triggers when a new session message is sent

Template message sent

Triggers when a new template message is sent

All Actions - Actions are the automated tasks

Create operator

Creates a new operator

Send template message

Sends an approved template WhatsApp message

Add or update contact

Adds a new contact or updates the details of an existing contact

Send session message

Sends a WhatsApp message to an open session

What is Chaport?

Chaport is a customer support live chat application that lets you communicate with your customers instantly, add chat widget to your website and more.

Customer Support

What is WATI?

WATI is a WhatsApp engagement tool that enables sales, customer support, and marketing teams to use a single platform to send bulk messages, broadcasts, template messages, and more.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace. Learn more

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Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

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