Integrate Freshdesk with ADManager Plus
Send information between Freshdesk and ADManager Plus automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Freshdesk and ADManager Plus using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when the details of an existing ticket are updated
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact are updated
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create group
Creates a new group
Create contact
Creates a new contact
Create ticket
Creates a new ticket
Create company
Creates a new company
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum
Creates a new forum in the selected category
Create forum category
Creates a new forum category
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch company
Fetches the details of an existing company by domain
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Create user
Creates a new user
Reset user password
Resets the password of the specified user
Remove user from group
Removes the specified user from the selected group
Enable user
Enables the specified user
Unlock user
Unlocks the specified user
Disable user
Disables the specified user
Add user to a group
Adds the specified user to the group
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is ADManager Plus?
ADManager Plus is a managing and reporting solution platform that offers customizable approval-based workflows to streamline and automate Active Directory operations and tasks.
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