Integrate Freshdesk with Instantly
Send information between Freshdesk and Instantly automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Update the status of the specified lead in Instantly when a new contact is created in Freshdesk
Integrate Freshdesk with Instantly using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically updates the status of the specified lead in Instantly. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow updates the status of the specified lead in Instantly.
Update the status of the specified lead in Instantly when a new contact is created in Freshdesk
Freshdesk + Instantly
Fetch the details of an existing campaign in Instantly when a new contact is created in Freshdesk
Integrate Freshdesk with Instantly using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing campaign in Instantly. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow fetches the details of an existing campaign in Instantly.
Fetch the details of an existing campaign in Instantly when a new contact is created in Freshdesk
Freshdesk + Instantly
Build your own integrations between Freshdesk and Instantly
Connect Freshdesk and Instantly with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and Instantly using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when the details of an existing ticket are updated
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact are updated
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
Lead event occurred
Triggers when a new lead event has occurred
Email link clicked
Triggers when a lead opens a link in any campaign email or a selected campaign email
Email replied
Triggers when a lead replies to an email from any campaign or a selected campaign
Email opened
Triggers when a lead opens an email from any campaign or a selected campaign
Email bounced
Triggers when a lead email is bounced from any campaign or a selected campaign
Email sent
Triggers when an email is sent to a lead from any campaign or a selected campaign
Campaign completed
Triggers when an existing campaign is completed
All Actions - Actions are the automated tasks
Create group
Creates a new group
Create contact
Creates a new contact
Create ticket
Creates a new ticket
Create company
Creates a new company
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum
Creates a new forum in the selected category
Create forum category
Creates a new forum category
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch company
Fetches the details of an existing company by domain
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Remove tag from campaign
Removes a tag from campaign
Add lead to list
Adds a lead to an existing list
Update lead status
Updates the status of the specified lead
Add to blocklist
Adds entries to blocklist by email or domain
Reply to an email
Sends reply to an email received
Create custom tag
Creates a new custom tag
Add lead to campaign
Adds a lead to an existing campaign
Add tag to campaign
Adds a custom tag to an existing campaign
Fetch list
Fetches the details of an existing list
Fetch custom tag
Fetches the details of an existing custom tag
Fetch campaign
Fetches the details of an existing campaign
Fetch lead
Fetches the details of an existing lead
Delete lead
Deletes the specified lead
Remove from blocklist
Removes an entry from the blocklist
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is Instantly?
Instantly is a sales engagement and lead intelligence tool that helps businesses find warm leads, manage email campaigns, reach primary inboxes and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow has integrated our apps as well as teams, helping us improve our efficiency and productivity by eliminating manual work. In addition, it has helped us create a flexible working environment capable of adapting to business growth.
Canh Tran Le
Operations Collaborator, VNG Cloud
We used to discover new signups only once a week. With Zoho Flow, we are notified instantly and can reach out to clients much faster, enabling us offering them bespoke solutions.
Graham Todd
Director of Operations and Sales, Spaghetti Agency
Zoho Flow acts as a connector between applications. It helped automate the document creation process, reducing manual tasks and increasing our overall efficiency.
Melanie Cope Machial
Head of Marketing and Technology, Revenue Ranch
