Integrate Freshdesk with Interakt
Send information between Freshdesk and Interakt automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Send a whatsapp message with selectable list options in Interakt when a new contact is created in Freshdesk
Integrate Freshdesk with Interakt using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically sends a whatsapp message with selectable list options in Interakt. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow sends a whatsapp message with selectable list options in Interakt.
Send a whatsapp message with selectable list options in Interakt when a new contact is created in Freshdesk
Freshdesk + Interakt
Send a whatsapp message with interactive buttons in Interakt when a new contact is created in Freshdesk
Integrate Freshdesk with Interakt using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically sends a whatsapp message with interactive buttons in Interakt. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow sends a whatsapp message with interactive buttons in Interakt.
Send a whatsapp message with interactive buttons in Interakt when a new contact is created in Freshdesk
Freshdesk + Interakt
Build your own integrations between Freshdesk and Interakt
Connect Freshdesk and Interakt with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and Interakt using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when the details of an existing ticket are updated
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact are updated
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create group
Creates a new group
Create contact
Creates a new contact
Create ticket
Creates a new ticket
Create company
Creates a new company
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum
Creates a new forum in the selected category
Create forum category
Creates a new forum category
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch company
Fetches the details of an existing company by domain
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Send WhatsApp sticker message
Sends a sticker via WhatsApp
Create or update contact
Adds a new contact or updates details of an existing contact
Send WhatsApp list message
Sends a WhatsApp message with selectable list options
Send WhatsApp document message
Sends a document file via WhatsApp
Send WhatsApp video message
Sends a video via Whatsapp
Assign chat
Assigns a chat conversation to a specific team member
Add event
Creates a new event for a contact
Send WhatsApp audio message
Sends an audio message via WhatsApp
Send WhatsApp template message
Sends a pre-approved WhatsApp template message
Send WhatsApp text message
Sends a plain text message via Whatsapp
Send WhatsApp image message
Sends an image via WhatsApp
Send WhatsApp button message
Sends a WhatsApp message with interactive buttons
Create API campaign
Creates and sends a campaign using Interakt’s API
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is Interakt?
Interakt is a customer engagement platform built on the WhatsApp Business API that helps businesses manage conversations, automate messaging, and drive sales and support through WhatsApp and other channels.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >With Zoho Flow I save hours every week—up to 10 hours every month just on admin tasks—and it potentially opens up more hours for me to manage other important aspects of my business.
Paul Jozsef
CEO and Founder, Digital Practice
Zoho Flow has helped us save close to 3,500 hours per year and increased our revenue by over half a million euros per year across all selling channels. Its versatility and limitless capabilities ensured we can run complex workflows and automate our business without increasing labor costs. Their custom functions are a game changer for us and it ensures all our data is in sync across all the systems.
Ferdinando Ploschberger
Business Controller & Process Transformation Manager, CASIOPE
We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.
Mattias Johansson
CEO, Infinite Solutions
