Integrate Freshdesk with MaintainX

Send information between Freshdesk and MaintainX automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Create a new work request in MaintainX when a new contact is created in Freshdesk

Integrate Freshdesk with MaintainX using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically creates a new work request in MaintainX. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow creates a new work request in MaintainX.
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Create a new work request in MaintainX when a new contact is created in Freshdesk

Freshdesk + MaintainX

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Create a new work request portal in MaintainX when a new contact is created in Freshdesk

Integrate Freshdesk with MaintainX using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically creates a new work request portal in MaintainX. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow creates a new work request portal in MaintainX.
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Create a new work request portal in MaintainX when a new contact is created in Freshdesk

Freshdesk + MaintainX

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Fetch the details of an existing vendor contact using id in MaintainX when a new contact is created in Freshdesk

Integrate Freshdesk with MaintainX using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing vendor contact using id in MaintainX. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow fetches the details of an existing vendor contact using id in MaintainX.
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Fetch the details of an existing vendor contact using id in MaintainX when a new contact is created in Freshdesk

Freshdesk + MaintainX

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Fetch the details of an existing work order using id in MaintainX when a new contact is created in Freshdesk

Integrate Freshdesk with MaintainX using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing work order using id in MaintainX. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow fetches the details of an existing work order using id in MaintainX.
+

Fetch the details of an existing work order using id in MaintainX when a new contact is created in Freshdesk

Freshdesk + MaintainX

Build your own integrations between Freshdesk and MaintainX

Connect Freshdesk and MaintainX with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and MaintainX using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when the details of an existing ticket are updated

Ticket note added

Triggers when a note is added to the selected ticket

Contact updated

Triggers when the details of an existing contact are updated

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

Part quantity updated

Triggers when the details of an existing part quantity is updated

Asset created

Triggers when a new asset is created

Purchase order created

Triggers when a new purchase order is created

New category added to work order

Triggers when a new category is added to a work order

Work request status updated

Triggers when the details of an existing work request status is updated

Work request created

Triggers when a new work request is created

Work order status updated

Triggers when the details of an existing work order status is updated

Location created

Triggers when a new location is created

Work order updated

Tiggers when the details of an existing work order is updated

Work order created

Triggers when a new work order is created

Purchase order status updated

Triggers when the details of an existing purchase order status is updated

Part updated

Triggers when the details of an existing part is updated

Vendor created

Triggers when a new vendor is created

Part created

Triggers when a new part is created

Purchase order updated

Triggers when the details of an existing Purchase order is updated

All Actions - Actions are the automated tasks

Create group

Creates a new group

Create contact

Creates a new contact

Create ticket

Creates a new ticket

Create company

Creates a new company

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum

Creates a new forum in the selected category

Create forum category

Creates a new forum category

Update company

Updates the details of an existing company

Update contact

Updates the details of an existing contact

Update ticket

Updates the details of an existing ticket

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch company

Fetches the details of an existing company by domain

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Create category

Creates a new category

Create vendor

Creates a new vendor

Create work request portal

Creates a new work request portal

Create work order

Creates a new work order

Create meter

Creates a new meter

Create team

Creates a new team

Create asset

Creates a new asset

Create user

Creates a new user

Create work request

Creates a new work request

Create part

Creates a new part

Create location

Creates a new location

Assign user to team

Creates a new user to team

Create vendor contact

Creates a new vendor contact

Update user

Updates the details of an existing user

Update location

Updates the details of an existing location

Fetch meter by ID

Fetches the details of an existing meter using ID

Fetch user by ID

Fetches the details of an existing user using ID

Fetch work request portal by ID

Fetches the details of an existing work request portal ID

Fetch work order by ID

Fetches the details of an existing work order using ID

Fetch part by ID

Fetches the details of an existing part using ID

Fetch user by email address

Fetches the details of an existing user using email address

Fetch team by ID

Fetches the details of an existing team using ID

Fetch asset by ID

Fetches the details of an existing asset using ID

Fetch vendor by ID

Fetches the details of an existing vendor using ID

Fetch work request by ID

Fetches the details of an existing work request using ID

Fetch vendor contact by ID

Fetches the details of an existing vendor contact using ID

Fetch location by name

Fetches the details of an existing location using name

Fetch category by ID

Fetches the details of an existing category using ID

Fetch location by ID

Fetches the details of an existing location using ID

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is MaintainX?

MaintainX is a maintenance and work execution software that enables businesses to track reactive and preventive maintenance, and control daily business operations.

FSM Operations Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow is the glue that holds a lot of our business pieces together. It's essential for managing our growth while maintaining the company's agility. We have specific workflows built in Zoho Flow that have a direct impact on customer retention, proving pivotal in keeping our churn rate under 1%.

Sean Rivers

Platform Evangelist, Relay Inc.

Zoho Flow has been a game changer for us, providing instant and accurate data that keeps us on top. It's like a coach for our agents, quickly briefing them on their goals—and that's turbocharged our sales by 50%. It doesn't sweat dealing with 60,000+ daily triggers from Upya and 5,000+ Mobile Money transactions.

Ben Walwyn

CTO, Faverton

Zoho Flow has helped us revolutionize our customer interactions and experience. It helped us seamlessly streamline our business operations and processes, making them more efficient. Zoho Flow has ensured that we record every conversation and nurture every lead, thanks to its simplicity and powerful automation capabilities. It's the heartbeat of our customer engagement strategy.

Ramakrishna Karolla

Founder and CEO, Revenue Ranch

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