Integrate Freshdesk with ProductPlan
Send information between Freshdesk and ProductPlan automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a new external link in ProductPlan when a new contact is created in Freshdesk
Integrate Freshdesk with ProductPlan using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically creates a new external link in ProductPlan. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow creates a new external link in ProductPlan.
Create a new external link in ProductPlan when a new contact is created in Freshdesk
Freshdesk + ProductPlan
Fetch the details of an existing roadmap using id in ProductPlan when a new contact is created in Freshdesk
Integrate Freshdesk with ProductPlan using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing roadmap using id in ProductPlan. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow fetches the details of an existing roadmap using id in ProductPlan.
Fetch the details of an existing roadmap using id in ProductPlan when a new contact is created in Freshdesk
Freshdesk + ProductPlan
Fetch the details of an existing external link using external link name in ProductPlan when a new contact is created in Freshdesk
Integrate Freshdesk with ProductPlan using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing external link using external link name in ProductPlan. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow fetches the details of an existing external link using external link name in ProductPlan.
Fetch the details of an existing external link using external link name in ProductPlan when a new contact is created in Freshdesk
Freshdesk + ProductPlan
Build your own integrations between Freshdesk and ProductPlan
Connect Freshdesk and ProductPlan with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and ProductPlan using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when the details of an existing ticket are updated
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact are updated
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
Roadmap created
Triggers when a new roadmap is created
Planned bar created
Triggers when a new planned bar is created
External link created
Triggers when a new external link is created
Parked bar created
Triggers when a new parked bar is created
All Actions - Actions are the automated tasks
Create group
Creates a new group
Create contact
Creates a new contact
Create ticket
Creates a new ticket
Create company
Creates a new company
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum
Creates a new forum in the selected category
Create forum category
Creates a new forum category
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch company
Fetches the details of an existing company by domain
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Create comment
Creates a new comment
Create external link
Creates a new external link
Create parked bar
Creates a new bar with a status of parked
Update parked bar
Updates the details of an existing parked bar
Update planned bar
Updates the details of an existing planned bar
Update external link
Updates the details of an existing external link
Fetch comment
Fetches the details of an existing comment using ID
Fetch parked bar
Fetches the details of an existing parked bar using ID
Fetch roadmap
Fetches the details of an existing roadmap using ID
Fetch planned bar
Fetches the details of an existing planned bar using ID
Fetch external link
Fetches the details of an existing external link using ID
Fetch planned bar by name
Fetches the details of an existing planned bar using planned bar name
Fetch parked bar by name
Fetches the details of an existing parked bar using parked bar name
Fetch roadmap by name
Fetches the details of an existing roadmap using roadmap name
Fetch external link by name
Fetches the details of an existing external link using external link name
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is ProductPlan?
ProductPlan is an easy-to-use roadmap software application that lets product managers build and share beautiful product roadmaps.
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CEO and Founder, Digital Practice
Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.
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Morten Lodal Askekilde
Chief Operating Officer, SHARC Energy
