Integrate Freshdesk with Razorpay
Send information between Freshdesk and Razorpay automatically, without writing any code, using Zoho Flow.
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Resume the specified subscription in Razorpay when a new contact is created in Freshdesk
Integrate Freshdesk with Razorpay using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically resumes the specified subscription in Razorpay. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow resumes the specified subscription in Razorpay.
Resume the specified subscription in Razorpay when a new contact is created in Freshdesk
Freshdesk + Razorpay
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Supported triggers and actions
Integrate Freshdesk and Razorpay using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when the details of an existing ticket are updated
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact are updated
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
Payment event occurred
Triggers when the selected payment event has occurred
Order paid
Triggers when an order is paid
Invoice paid
Triggers when an invoice is paid
Payment failed
Triggers when a payment has failed
Refund created
Triggers when a refund is created
Subscription charged
Triggers when a new subscription is charged
All Actions - Actions are the automated tasks
Create group
Creates a new group
Create contact
Creates a new contact
Create ticket
Creates a new ticket
Create company
Creates a new company
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum
Creates a new forum in the selected category
Create forum category
Creates a new forum category
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch company
Fetches the details of an existing company by domain
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Create subscription
Creates a new subscription
Create invoice
Creates a new invoice
Create normal refund
Creates a normal refund for the specified payment
Create order
Creates a new order
Pause subscription
Pauses the specified subscription
Resume subscription
Resumes the specified subscription
Cancel subscription
Cancels the specified subscription
Fetch invoice
Fetches the details of an existing invoice
Fetch subscription
Fetches the details of an existing subscription
Fetch payment
Fetches the details of an existing payment by its ID
Fetch order
Fetches the details of an existing order
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is Razorpay?
Razorpay is a payments solution that allows businesses to accept, process, and disburse payments with its product suite. It gives you access to all payment modes including credit card, debit card, netbanking, UPI and popular wallets.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.
Mattias Johansson
CEO, Syncify
I’m a lawyer by training, not a developer, but I built these flows myself. That says something about how accessible Zoho Flow is. It has helped us save over $100,000 and 1,200 hours every year.
Morten Lodal Askekilde
Chief Operating Officer, Syncify
All the interactions, including customer relationship management, are automated and pre-determined in Zoho Flow. This allows our employees to concentrate on the tasks that are more important than the manual data input.
Louis Castellano
CEO and Owner, Ultravision
