Integrate Freshdesk with T.LY

Send information between Freshdesk and T.LY automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Create a new shortened link in T.LY when a new contact is created in Freshdesk

Integrate Freshdesk with T.LY using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically create a new shortened link in T.LY. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow create a new shortened link in T.LY.
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Create a new shortened link in T.LY when a new contact is created in Freshdesk

Freshdesk + T.LY

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Fetch the details of an existing tag using id in T.LY when a new contact is created in Freshdesk

Integrate Freshdesk with T.LY using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing tag using id in T.LY. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow fetches the details of an existing tag using id in T.LY.
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Fetch the details of an existing tag using id in T.LY when a new contact is created in Freshdesk

Freshdesk + T.LY

Build your own integrations between Freshdesk and T.LY

Connect Freshdesk and T.LY with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and T.LY using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when the details of an existing ticket are updated

Ticket note added

Triggers when a note is added to the selected ticket

Contact updated

Triggers when the details of an existing contact are updated

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

Create tag

Triggers when a new tag is created

Update pixel

Triggers when the details of an existing pixel are updated

Update tag

Triggers when the details of an existing tag are updated

Create pixel

Triggers when a new pixel is created

All Actions - Actions are the automated tasks

Create group

Creates a new group

Create contact

Creates a new contact

Create ticket

Creates a new ticket

Create company

Creates a new company

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum

Creates a new forum in the selected category

Create forum category

Creates a new forum category

Update company

Updates the details of an existing company

Update contact

Updates the details of an existing contact

Update ticket

Updates the details of an existing ticket

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch company

Fetches the details of an existing company by domain

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Create tag

Creates a new tag

Create pixel

Creates a new pixel

Expand short URL

Expands an existing shortened URL

Create short link

Create a new shortened link

Update short link

Updates the details of an existing short link

Fetch tag

Fetches the details of an existing tag using ID

Fetch short link

Fetches the details of an existing short link using short URL

Fetch pixel

Fetches the details of an existing pixel using ID

Fetch URL statistics

Fetches the statistic details of an existing shortened link

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is T.LY?

T.ly is a link management service that allows users to track, brand, and shorten their URLs.

URL Shortener

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow has integrated our apps as well as teams, helping us improve our efficiency and productivity by eliminating manual work. In addition, it has helped us create a flexible working environment capable of adapting to business growth.

Canh Tran Le

Operations Collaborator, VNG Cloud

Zoho Flow is an easy-to-use, very intuitive, and comprehensive integration platform. It helped us integrate Zoho Workplace with WordPress without writing a single line of code. Now, we do not miss Slack anymore, thanks to Zoho Flow and Zoho Workplace.

Rahul Roushan

CEO, Syncify

Zoho Flow has helped us save close to 3,500 hours per year and increased our revenue by over half a million euros per year across all selling channels. Its versatility and limitless capabilities ensured we can run complex workflows and automate our business without increasing labor costs. Their custom functions are a game changer for us and it ensures all our data is in sync across all the systems.

Ferdinando Ploschberger

Business Controller & Process Transformation Manager, QPayPro

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