Integrate Freshdesk with Thanks.io
Send information between Freshdesk and Thanks.io automatically, without writing any code, using Zoho Flow.
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Send windowless letters to the specified recipients in Thanks.io when a new contact is created in Freshdesk
Integrate Freshdesk with Thanks.io using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically sends windowless letters to the specified recipients in Thanks.io. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow sends windowless letters to the specified recipients in Thanks.io.
Send windowless letters to the specified recipients in Thanks.io when a new contact is created in Freshdesk
Freshdesk + Thanks.io
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Supported triggers and actions
Integrate Freshdesk and Thanks.io using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when the details of an existing ticket are updated
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact are updated
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Create group
Creates a new group
Create contact
Creates a new contact
Create ticket
Creates a new ticket
Create company
Creates a new company
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum
Creates a new forum in the selected category
Create forum category
Creates a new forum category
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch company
Fetches the details of an existing company by domain
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Send notecard
Sends a notecard to the specified recipient
Send letter
Sends a letter to the specified recipient
Send postcard
Sends a postcard to the specified recipients
Track order
Tracks the specified order
Add recipient
Adds a recipient to your account
Send windowless letter
Sends windowless letters to the specified recipients
Send giftcard
Sends a giftcard to the specified recipients
Update recipient
Updates the details of the specified recipient using recipient ID
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
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What is Thanks.io?
Thanks.io is a cloud based direct mail platform that lets you send customized handwritten postcards, notecards, and letters using a hybrid font AI system.
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Learn more >Zoho Flow saves me a lot of time and effort. With my workflows set up, when I wake up in the morning, the repetitive tasks that I used to have to do manually are done for me automatically.
Paul Jozsef
Owner, Paul Jozsef Counselling & Coaching
Working with Zoho Flow has helped us reduce low-value tasks, expand the reach of our communications, and increase our revenue. We know there's still a lot of work and potential with Zoho Flow, and we look forward to continuing to explore it.
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Administrative Director, Syncify
Using Zoho Flow, we’re able to tie together different Zoho applications into a cohesive and sophisticated system. It has also enabled SHARC to avoid messy external solutions, like Zapier, that can be a struggle to maintain and create more costs. Zoho Flow directly saved over 400 hours/year of the staff’s time from having to input or interact with the system unnecessarily, and improved accuracy by reducing human error.
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Senior Project Manager, Hanoi School of Business and Management
