Integrate Freshdesk with Traffit

Send information between Freshdesk and Traffit automatically, without writing any code, using Zoho Flow.

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Fetch the details of an existing user in Traffit when a new contact is created in Freshdesk

Integrate Freshdesk with Traffit using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing user in Traffit. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow fetches the details of an existing user in Traffit.
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Fetch the details of an existing user in Traffit when a new contact is created in Freshdesk

Freshdesk + Traffit

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Supported triggers and actions

Integrate Freshdesk and Traffit using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when the details of an existing ticket are updated

Ticket note added

Triggers when a note is added to the selected ticket

Contact updated

Triggers when the details of an existing contact are updated

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

Candidate created

Triggers when a candidate is created

Candidate applied

Triggers when a candidate applies for a job post

Candidate added to job

Triggers when a candidate is added to the job

Candidate job state updated

Triggers when the job state of a candidate is updated

All Actions - Actions are the automated tasks

Create group

Creates a new group

Create contact

Creates a new contact

Create ticket

Creates a new ticket

Create company

Creates a new company

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum

Creates a new forum in the selected category

Create forum category

Creates a new forum category

Update company

Updates the details of an existing company

Update contact

Updates the details of an existing contact

Update ticket

Updates the details of an existing ticket

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch company

Fetches the details of an existing company by domain

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Add candidate to the job

Adds a candidate to the selected job

Create candidate

Creates a new candidate

Update candidate

Updates the details of an existing candidate

Update candidate job state

Updates the job state of an existing candidate

Fetch user

Fetches the details of an existing user

Fetch job

Fetches the details of an existing job

Fetch candidate

Fetches the details of an existing candidate

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is Traffit?

Traffit is a recruitment management application that helps businesses create ads, automate emails, manage candidate applications, and more.

HR Recruitment

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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