Integrate Freshdesk with UpLead

Send information between Freshdesk and UpLead automatically, without writing any code, using Zoho Flow.

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Search for the details of a company using domain name or company name in UpLead when a new contact is created in Freshdesk

Integrate Freshdesk with UpLead using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically searches for the details of a company using domain name or company name in UpLead. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow searches for the details of a company using domain name or company name in UpLead.
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Search for the details of a company using domain name or company name in UpLead when a new contact is created in Freshdesk

Freshdesk + UpLead

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Supported triggers and actions

Integrate Freshdesk and UpLead using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when the details of an existing ticket are updated

Ticket note added

Triggers when a note is added to the selected ticket

Contact updated

Triggers when the details of an existing contact are updated

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

All Actions - Actions are the automated tasks

Create group

Creates a new group

Create contact

Creates a new contact

Create ticket

Creates a new ticket

Create company

Creates a new company

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum

Creates a new forum in the selected category

Create forum category

Creates a new forum category

Update company

Updates the details of an existing company

Update contact

Updates the details of an existing contact

Update ticket

Updates the details of an existing ticket

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch company

Fetches the details of an existing company by domain

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Search domain

Searches for a company domain using company name

Search company logo

Searches for a company logo using domain name

Search person

Searches for the details of a person using email address or based on a domain name, first name, and last name.

Search company

Searches for the details of a company using domain name or company name

Search prospector

Finds the contacts and email addresses associated with a company, job title, job function, management level, and location.

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is UpLead?

UpLead is an online B2B sales intelligence platform. It helps businesses identify and connect with new customers using their prospecting tool that provides instant access to millions of verified B2B business contacts.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow is the glue that holds a lot of our business pieces together. It's essential for managing our growth while maintaining the company's agility. We have specific workflows built in Zoho Flow that have a direct impact on customer retention, proving pivotal in keeping our churn rate under 1%.

Sean Rivers

Platform Evangelist, Relay Inc.

Zoho Flow has helped us save close to 3,500 hours per year and increased our revenue by over half a million euros per year across all selling channels. Its versatility and limitless capabilities ensured we can run complex workflows and automate our business without increasing labor costs. Their custom functions are a game changer for us and it ensures all our data is in sync across all the systems.

Ferdinando Ploschberger

Business Controller & Process Transformation Manager, LMDP (La Maison des parents d’enfants handicapés)

We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.

Mattias Johansson

CEO, InterForm

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