Integrate Freshdesk with Wistia
Send information between Freshdesk and Wistia automatically, without writing any code, using Zoho Flow.
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Fetch the details of an existing visitor in Wistia when a new contact is created in Freshdesk
Integrate Freshdesk with Wistia using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing visitor in Wistia. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow fetches the details of an existing visitor in Wistia.
Fetch the details of an existing visitor in Wistia when a new contact is created in Freshdesk
Freshdesk + Wistia
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Supported triggers and actions
Integrate Freshdesk and Wistia using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when the details of an existing ticket are updated
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact are updated
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
Visitor created with email address
Triggers when a visitor is created with an email address
Project created
Triggers when a new project is created
Video watched
Triggers when a visitor has watched a video
Video created
Triggers when a new video is added
All Actions - Actions are the automated tasks
Create group
Creates a new group
Create contact
Creates a new contact
Create ticket
Creates a new ticket
Create company
Creates a new company
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum
Creates a new forum in the selected category
Create forum category
Creates a new forum category
Update company
Updates the details of an existing company
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch company
Fetches the details of an existing company by domain
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Create embed code
Creates an embed code to embed a Wistia video on webpages
Create project
Creates a new project in your Wistia account
Upload media
Uploads the specified media files using URL
Fetch visitor
Fetches the details of an existing visitor
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is Wistia?
Wistia is a video hosting platform that makes it easy to find, engage, and grow your audience with video.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >We’ve been able to bring our best-practice process visions to life. Flow isn’t just an integration tool—it’s the backbone of how we scale.
Melanie Murphy
Zoho Systems Administrator, Revenue Ranch
Working with Zoho Flow has helped us reduce low-value tasks, expand the reach of our communications, and increase our revenue. We know there's still a lot of work and potential with Zoho Flow, and we look forward to continuing to explore it.
Manon Chamand
Administrative Director, Innoliving
Zoho Flow has automated all my manual work and helped me reinvest in my business. It ensures all my data is consistent and accurate across all my apps and helps me offer a uniform customer experience. Using Zoho Flow, I'm saving 180 hours and over $10,000/year. It has ensured I can easily scale my business at any time.
Frank Cowell
Founder and CEO, SHARC Energy
