Integrate Freshdesk with Zoho People

Send information between Freshdesk and Zoho People automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Add automated check-in and check-out entries to track attendance in Zoho People when a new contact is created in Freshdesk

Integrate Freshdesk with Zoho People using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically adds automated check-in and check-out entries to track attendance in Zoho People. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow adds automated check-in and check-out entries to track attendance in Zoho People.
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Add automated check-in and check-out entries to track attendance in Zoho People when a new contact is created in Freshdesk

Freshdesk + Zoho People

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Update the details of an existing project in Zoho People when a new contact is created in Freshdesk

Integrate Freshdesk with Zoho People using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically updates the details of an existing project in Zoho People. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow updates the details of an existing project in Zoho People.
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Update the details of an existing project in Zoho People when a new contact is created in Freshdesk

Freshdesk + Zoho People

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Fetch the details of an existing leave record by record id in Zoho People when a new contact is created in Freshdesk

Integrate Freshdesk with Zoho People using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing leave record by record id in Zoho People. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new contact is created in Freshdesk.
  2. Zoho Flow fetches the details of an existing leave record by record id in Zoho People.
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Fetch the details of an existing leave record by record id in Zoho People when a new contact is created in Freshdesk

Freshdesk + Zoho People

Build your own integrations between Freshdesk and Zoho People

Connect Freshdesk and Zoho People with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Freshdesk and Zoho People using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket updated

Triggers when the details of an existing ticket are updated

Ticket note added

Triggers when a note is added to the selected ticket

Contact updated

Triggers when the details of an existing contact are updated

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

Record updated

Triggers when an existing record is updated

Record created

Triggers when a new record is created in the selected form

Record canceled

Triggers when a record is canceled

Record approved

Triggers when a record is approved

Record created or updated

Triggers when a record is created or updated in the selected form

All Actions - Actions are the automated tasks

Create group

Creates a new group

Create contact

Creates a new contact

Create ticket

Creates a new ticket

Create company

Creates a new company

Add notes to ticket

Adds private or public notes to the selected ticket

Create forum

Creates a new forum in the selected category

Create forum category

Creates a new forum category

Update company

Updates the details of an existing company

Update contact

Updates the details of an existing contact

Update ticket

Updates the details of an existing ticket

Fetch ticket status by ID

Fetches the status of a specific ticket by ID

Fetch contact

Fetches the details of an existing contact by email address, phone number, or mobile number

Fetch company by ID

Fetches the details of an existing company by ID

Fetch contact by ID

Fetches the details of an existing contact by ID

Fetch group by ID

Fetches the details of an existing group by ID

Fetch ticket priority by ID

Fetches the priority details of a specific ticket by ID

Fetch ticket priority

Fetches the priority details of a specific ticket by label

Fetch agent

Fetches the details of an existing agent by email address, phone number, or mobile number

Fetch ticket

Fetches the details of an existing ticket by requester email address and subject

Fetch agent by ID

Fetches the details of an existing agent by ID

Fetch ticket status

Fetches the status of a specific ticket by label

Fetch company

Fetches the details of an existing company by domain

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Add case

Adds a new record in the HR cases module

Add employee

Adds a new employee

Cancel leave

Cancels an existing leave

Create time log entry

Creates a new time log entry

Add employee feedback

Adds a new feedback for the employee

Fetch leave type

Fetches the details of an existing leave type by employee name, ID, or email address

Create attendance entry

Creates a check-in and/or check-out time entry

Create announcement

Creates a new announcement

Create record

Creates a new record in the selected form

Add check-in and check-out entry

Adds automated check-in and check-out entries to track attendance

Update record

Updates the details of an existing record

Update time log entry

Updates an existing time log entry

Reject record

Rejects the pending records

Approve record

Approves the pending records

Update project

Updates the details of an existing project

Fetch record

Fetches the details of an existing record by field value

Get user availability

Gets the office availability of the specified user

Fetch leave record by leave details

Fetches the details of an existing leave record using date, employee record ID, and leave type ID

Fetch time log entry

Fetches the details of an existing time log entry

Fetch leave record by record ID

Fetches the details of an existing leave record by record ID

Fetch announcement

Fetches the details of an existing announcement by ID or search term

Fetch employee

Fetches the details of an existing employee by email address or employee ID

What is Freshdesk?

Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.

Customer Support Popular

What is Zoho People?

Zoho People is online human resource software that can be customized according to your business needs. You can review employee performance, track time and attendance, and automate workflows for alerts and reminders.

HR Popular Zoho

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

You can consider me a low-code person. Anyone, regardless of their knowledge in coding, can automate their business using Zoho Flow. I think that's the beauty of it.

Marian Lylee Pascua

Founder and CEO, OpIndia (online news publishing house)

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes.

Toto

Technical Engineer, VNG Cloud

We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.

Mattias Johansson

CEO, InterForm

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