Integrate Slack with Zingtree

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Fetch details about the selected session in Zingtree when a new message is posted to the selected public channel in Slack

Integrate Slack with Zingtree using Zoho Flow. Whenever a new message is posted to the selected public channel in Slack, Zoho Flow automatically fetches details about the selected session in Zingtree. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new message is posted to the selected public channel in Slack.
  2. Zoho Flow fetches details about the selected session in Zingtree.
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Fetch details about the selected session in Zingtree when a new message is posted to the selected public channel in Slack

Slack + Zingtree

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Supported triggers and actions

Integrate Slack and Zingtree using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Message starred

Triggers when a message is starred

Message posted to public channel

Triggers when a new message is posted to the selected public channel

Channel created

Triggers when a new channel is created

User added

Triggers when a new user is added

Message posted to private channel

Triggers when a new message is posted to the selected private channel

New Session

Triggers when a new session is created

New Session in Tree

Triggers when a new session is created in the selected tree

All Actions - Actions are the automated tasks

Set channel topic

Sets the topic for the selected channel

Send private channel message

Sends a message to the selected private channel

Update profile

Updates the profile information for the selected user

Fetch user - By name

Fetches the details of an existing user by name

Send direct message

Sends a direct message to the selected user

Create channel

Creates a new public channel

Create reminder

Creates a new reminder

Fetch user - By username

Fetches the details of an existing user by username

Send public channel message

Sends a message to the selected public channel

Fetch user - By ID

Fetches the details of an existing user by ID

Fetch Session Note

Fetches agent-entered notes for the selected session

Fetch Session Details

Fetches details about the selected session

What is Slack?

Slack is a messaging app for teams. You can create channels to organize conversations, search message history, and add notes and reminders.

What is Zingtree?

Zingtree is a customer support tool that makes building and sharing interactive decision trees easy. You can publish and integrate trees, watch every session, and use analytics to assess the performance specifics.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow has automated all my manual work and helped me reinvest in my business. It ensures all my data is consistent and accurate across all my apps and helps me offer a uniform customer experience. Using Zoho Flow, I'm saving 180 hours and over $10,000/year. It has ensured I can easily scale my business at any time.

Frank Cowell

Founder and CEO, CASIOPE

With Zoho Flow as our integration engine, our productivity has increased at least five times. In some departments, it’s closer to ten.

David Mallo

CTO, Nexivo

Zoho Flow has helped us save close to 3,500 hours per year and increased our revenue by over half a million euros per year across all selling channels. Its versatility and limitless capabilities ensured we can run complex workflows and automate our business without increasing labor costs. Their custom functions are a game changer for us and it ensures all our data is in sync across all the systems.

Ferdinando Ploschberger

Business Controller & Process Transformation Manager, QPayPro

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