Integrate Snipe-IT with Zendesk

Send information between Snipe-IT and Zendesk automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a new model is created in Snipe-IT

Integrate Snipe-IT with Zendesk using Zoho Flow. Whenever a new model is created in Snipe-IT, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new model is created in Snipe-IT.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a new model is created in Snipe-IT

Snipe-IT + Zendesk

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Supported triggers and actions

Integrate Snipe-IT and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

User created

Triggers when a new user is created

Maintenance created

Triggers when a new maintenance is created

Model created

Triggers when a new model is created

Asset created

Triggers when a new asset is created

License created

Triggers when a new license created

Organization created

Triggers when a new organization is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create maintenance

Creates a new maintenance

Create asset

Creates a new asset

Create model

Creates a new model

Create user

Creates a new user

Update asset

Updates the details of an existing asset

Update user

Updates the details of an existing user

Fetch model

Fetches the details of an existing model

Fetch department

Fetches the details of an existing department

Fetch status label

Fetches the details of an existing status label

Fetch user

Fetches the details of an existing user

Fetch company

Fetches the details of an existing company

Fetch group

Fetches the details of an existing group

Fetch location

Fetches the details of an existing location

Fetch supplier

Fetches the details of an existing supplier

Fetch asset

Fetches the details of an existing asset

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update User Details

Updates an existing user's details

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

What is Snipe-IT?

Snipe-IT is an open-source asset management system that can help you manage software licenses, hardware assets, accessories, and more.

ITSM

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow has integrated our apps as well as teams, helping us improve our efficiency and productivity by eliminating manual work. In addition, it has helped us create a flexible working environment capable of adapting to business growth.

Canh Tran Le

Operations Collaborator, VNG Cloud

Zoho Flow has been a life saver, because, when you compare with their competitors, Flow offers more value for money. We hope to see Flow continue to flourish, with its ability to connect different ecosystems together.

Daniel Chan

Director of Professional Services and Data Protection Officer, ComparaSoftware

Zoho Flow has optimized our process and equipped us to make data-driven reports, decisions, and predictions in real time. We've improved our efficiency by over 70% by eliminating manual work. Zoho Flow helps create powerful integrations without the need for a developer. I strongly suggest that any organization running large amounts of data that needs to be automated in real time use Zoho Flow.

Dr. Hoàng Anh Tuấn

Deputy Head of Training, Master Liveaboards

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