Integrate Zendesk with Box
Send information between Zendesk and Box automatically, without writing any code, using Zoho Flow.
Build your own integrations between Zendesk and Box
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Supported triggers and actions
Integrate Zendesk and Box using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
Comment event occurred
Triggers when the selected event has occurred for a comment
File event occurred
Triggers when the selected event has occurred for a file
Folder event occurred
Triggers when the selected event has occurred for a folder
Task assignment event occurred
Triggers when the selected event has occurred for a task assignment
All Actions - Actions are the automated tasks
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Create User
Creates a new user
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Add comment to file
Adds a comment to the selected file
Create folder
Creates a new folder
Add task to file
Adds a task to the selected file
Fetch file
Fetches the details of an existing file using ID
Fetch folder
Fetches the details of an existing folder by name
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is Box?
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Logic
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Custom functions
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Paul Jozsef
Owner, Paul Jozsef Counselling & Coaching
Zoho Flow has helped us add a new sales channel. It has helped us integrate our existing and new sales channels, and manage our inventory in real time.
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CEO, Fabricroot
Zoho Flow streamlined our entire lead operation, from collection to distribution. The time and resources it saved us compared to building custom integrations is enormous. Zoho Flow has truly been a game changer for us.
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Director and CEO, InterForm
