Integrate Zendesk with Qase

Send information between Zendesk and Qase automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Create a new ticket in a verified end user's account in Zendesk when an existing test review is declined in a project in Qase

Integrate Qase with Zendesk using Zoho Flow. Whenever an existing test review is declined in a project in Qase, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when an existing test review is declined in a project in Qase.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when an existing test review is declined in a project in Qase

Qase + Zendesk

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Create a new ticket in a verified end user's account in Zendesk when an existing test run is updated in a project in Qase

Integrate Qase with Zendesk using Zoho Flow. Whenever an existing test run is updated in a project in Qase, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when an existing test run is updated in a project in Qase.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when an existing test run is updated in a project in Qase

Qase + Zendesk

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Create a new ticket in a verified end user's account in Zendesk when a new test suite is created in a project in Qase

Integrate Qase with Zendesk using Zoho Flow. Whenever a new test suite is created in a project in Qase, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new test suite is created in a project in Qase.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a new test suite is created in a project in Qase

Qase + Zendesk

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Create a new ticket in a verified end user's account in Zendesk when a test run is started in a project in Qase

Integrate Qase with Zendesk using Zoho Flow. Whenever a test run is started in a project in Qase, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a test run is started in a project in Qase.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a test run is started in a project in Qase

Qase + Zendesk

Build your own integrations between Zendesk and Qase

Connect Zendesk and Qase with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zendesk and Qase using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

Test review updated

Triggers when an existing test review is updated in a project

Test run completed

Triggers when an existing test run is completed in a project

Test case created

Triggers when a new test case is created in a project

Remove a reviewer from the test review

Triggers when a reviewer is removed from an existing test review in a project

Test run updated

Triggers when an existing test run is updated in a project

Test case updated

Triggers when an existing test case is updated in a project

Defect resolved

Triggers when an existing defect is resolved in a project

Test review created

Triggers when a new test review is created in a project

Shared step updated

Triggers when an existing shared step is updated in a project

Test suite updated

Triggers when an existing test suite is updated in a project

Milestone updated

Triggers when an existing milestone is updated in a project

Test review declined

Triggers when an existing test review is declined in a project

Test plan updated

Triggers when an existing test plan is updated in a project

Test run report changed

Triggers when an existing test run report is changed in a project

Defect created

Triggers when a new defect is created in a project

Test run aborted

Triggers when an existing test run is aborted in a project

Add a reviewer to the test review

Triggers when a reviewer is added to an existing test review in a project

Test run started

Triggers when a test run is started in a project

Test suite cloned

Triggers when an existing test suite is cloned in a project

Milestone created

Triggers when a new milestone is created in a project

Test plan created

Triggers when a new test plan is created in a project

Test review merged

Triggers when an existing test review is merged in a project

Shared step created

Triggers when a new shared step is created in a project

Test suite created

Triggers when a new test suite is created in a project

Defect updated

Triggers when an existing defect is updated in a project

Test case cloned

Triggers when an existing test case is cloned in a project

All Actions - Actions are the automated tasks

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update User Details

Updates an existing user's details

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Create environment

Creates a new environment

Grant access to project by code

Grant access to the project by code

Create test run result

Creates a new test run result

Create plan

Creates a new plan

Create suite

Creates a new suite

Create run

Creates a new run

Create project

Creates a new project

Create milestone

Creates a new milestone

Create test case

Creates a new test case

Update environment

Updates the details of an existing environment

Update test case

Updates the details of an existing test case

Update milestone

Updates the details of an existing milestone

Update suite

Updates the details of an existing suite

Fetch milestone by ID

Fetches the details of an existing milestone by ID

Fetch test case by search name

Fetches the details of an existing test case by search name

Fetch suite by search name

Fetches the details of an existing test suite by search name

Fetch milestone by search name

Fetches the details of an existing milestone by search name

Fetch test run result by hash

Fetches the details of an existing test run result by hash

Fetch environment by ID

Fetches the details of an existing environment by ID

Fetch project by code

Fetches the details of an existing project by code

Fetch run by search name

Fetches the details of an existing run by search name

Fetch suite by ID

Fetches the details of an existing test suite by ID

Fetch test case by ID

Fetches the details of an existing test case by ID

Fetch environment by search name

Fetches the details of an existing environment by search name

Fetch run by ID

Fetches the details of an existing run by ID

Fetch plan by ID

Fetches the details of an existing plan by ID

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Qase?

Qase is a test management platform that helps teams streamline manual and automated QA testing, reporting, and collaboration.

Developer Tools

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow saves me a lot of time and effort. With my workflows set up, when I wake up in the morning, the repetitive tasks that I used to have to do manually are done for me automatically.

Paul Jozsef

Owner, Paul Jozsef Counselling & Coaching

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes.

Toto

Technical Engineer, Faverton

Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.

Greg Szabo

Operations Manager, Relay Inc.

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