Integrate Zendesk with T.LY
Send information between Zendesk and T.LY automatically, without writing any code, using Zoho Flow.
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Create a new ticket in a verified end user's account in Zendesk when the details of an existing tag are updated in T.LY
Integrate T.LY with Zendesk using Zoho Flow. Whenever the details of an existing tag are updated in T.LY, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when the details of an existing tag are updated in T.LY.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when the details of an existing tag are updated in T.LY
T.LY + Zendesk
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Supported triggers and actions
Integrate Zendesk and T.LY using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
Create tag
Triggers when a new tag is created
Update pixel
Triggers when the details of an existing pixel are updated
Update tag
Triggers when the details of an existing tag are updated
Create pixel
Triggers when a new pixel is created
All Actions - Actions are the automated tasks
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Create User
Creates a new user
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Create tag
Creates a new tag
Create pixel
Creates a new pixel
Expand short URL
Expands an existing shortened URL
Create short link
Create a new shortened link
Update short link
Updates the details of an existing short link
Fetch tag
Fetches the details of an existing tag using ID
Fetch short link
Fetches the details of an existing short link using short URL
Fetch pixel
Fetches the details of an existing pixel using ID
Fetch URL statistics
Fetches the statistic details of an existing shortened link
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
What is T.LY?
T.ly is a link management service that allows users to track, brand, and shorten their URLs.
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Learn more >With Zoho Flow, we've been able to handle more projects, serve clients faster, and eliminate manual work across the board, saving over 180 hours annually. It's become an essential part of how we operate.
Hitesh Matlani
Director - Business Development and Operations, Package Mate
Zoho Flow has automated all my manual work and helped me reinvest in my business. It ensures all my data is consistent and accurate across all my apps and helps me offer a uniform customer experience. Using Zoho Flow, I'm saving 180 hours and over $10,000/year. It has ensured I can easily scale my business at any time.
Frank Cowell
Founder and CEO, Master Liveaboards
We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back.
Owain ap Rees
Director of Sales, Artico
