Integrate Zoho CRM with Zoho SalesIQ

Send information between Zoho CRM and Zoho SalesIQ automatically, without writing any code, using Zoho Flow.

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Create a new article in Zoho SalesIQ when a new lead is created in Zoho CRM

Integrate Zoho CRM with Zoho SalesIQ using Zoho Flow. Whenever a new lead is created in Zoho CRM, Zoho Flow automatically creates a new article in Zoho SalesIQ. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new lead is created in Zoho CRM.
  2. Zoho Flow creates a new article in Zoho SalesIQ.
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Create a new article in Zoho SalesIQ when a new lead is created in Zoho CRM

Zoho CRM + Zoho SalesIQ

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Supported triggers and actions

Integrate Zoho CRM and Zoho SalesIQ using the below triggers and actions

All Triggers - A trigger kickstarts the flow

New contact

Triggers when a new contact is created

New note

Triggers when a new note is added

Entry created or updated

Triggers when a record entry is created or updated

New module

Triggers when a new module is created

New lead

Triggers when a new lead is created

User created or updated

Triggers when the details of an existing user are created or updated

New user

Triggers when a new user is created

Updated module entry

Triggers when an entry is updated in the selected module

Updated deal

Triggers when an existing deal is updated

New module entry

Triggers when a new entry is made in the selected module (eg., Leads, Deals, etc)

Conversation completed

Triggers when a conversation is completed

Conversation rated

Triggers when a conversation is rated

Conversation attender updated

Triggers when an operator picks up a chat

Department created

Triggers when a new department is created to the specified portal

Conversation created

Triggers when a new conversation is created

Conversation transfer accepted

Triggers when a transferred chat is accepted by the operator

Conversation missed

Triggers when a conversation is missed

Conversation transfer initiated

Triggers when a conversation transfer is initiated

Conversation transfer rejected

Triggers when a transferred chat is rejected by the operator

Conversation participants added

Triggers when participants are invited to the chat

Operator added

Triggers when a new operator is added

Conversation participants deleted

Triggers when a participant is removed from a conversation

All Actions - Actions are the automated tasks

Convert lead to contact

Converts a lead to a contact

Draft email

Drafts an email for the selected record

Enroll cadence

Enrolls an existing record to a cadence

Update related module entry

Relates an entry in this module with an entry in another module

Add tags

Adds tags to the specified record

Add user

Adds a new user

Update module entry

Updates the specified module entry

Raise signal

Raises a signal to Zoho CRM

Send email template

Sends an email to the specified users

Create module entry

Creates a new module entry (eg., Leads, Deals, etc)

Add note

Adds a note to the selected module

Un-enroll cadence

Un-enrolles a record from the cadence

Send mail merge

Sends a mail merge with details of the selected record

Create or update lead

Creates a new lead. Updates the lead details if the email already exists.

Create or update module entry

Creates a new module entry. Updates the module entry if it already exists

Remove tags

Removes tags from the specified record

Create or update contact

Creates a new contact. Updates the contact details if the email already exists.

Update user

Updates the details of an existing user based on user ID

Clone module entry

Clones an existing module entry

Fetch account

Fetches an account by its name or unique ID

Fetch deal

Fetches a deal if at least one of the following is filled: Account name, Contact name, Stage

Fetch event

Fetches an event by its title or unique ID

Fetch email template

Fetches an email template by name

Fetch inventory template

Fetches an inventory template using ID

Fetch lead

Fetches a lead by email address or unique ID

Fetch contact

Fetches a contact by email address, unique ID, or name

Fetch user

Fetches the details of an existing user by name or email address

Cancel call

Cancels a event

Delete module entry

Deletes the specified entry

Fetch product

Fetches a product by its name or unique ID

Fetch module entry

Fetches a module entry by the specified values

Send message to latest conversation

Sends a message to the latest conversation

Associate operators to department

Associates operators to the selected department

Create article

Creates a new article

Enable department

Enables the selected department

Update operator status

Updates the status of an existing operator

Disable department

Disables the selected department

What is Zoho CRM?

Zoho CRM is an on-demand customer relationship management application. You can customize your workflows and information, predict sales with detailed reports, and even monitor trends on social media to discover leads.

What is Zoho SalesIQ?

Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow has been a game changer for us, providing instant and accurate data that keeps us on top. It's like a coach for our agents, quickly briefing them on their goals—and that's turbocharged our sales by 50%. It doesn't sweat dealing with 60,000+ daily triggers from Upya and 5,000+ Mobile Money transactions.

Ben Walwyn

CTO, Yellow Africa

Zoho Flow has integrated our apps as well as teams, helping us improve our efficiency and productivity by eliminating manual work. In addition, it has helped us create a flexible working environment capable of adapting to business growth.

Canh Tran Le

Operations Collaborator, Syncify

Zoho Flow saves me a lot of time and effort. With my workflows set up, when I wake up in the morning, the repetitive tasks that I used to have to do manually are done for me automatically.

Paul Jozsef

Owner, Revenue Ranch

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