Integrate ServiceDesk MSP On-Premises with Google Calendar

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Fetch the details of an existing request by id in ServiceDesk MSP On-Premises when a new event is created in Google Calendar

Integrate Google Calendar with ServiceDesk MSP On-Premises using Zoho Flow. Whenever a new event is created in Google Calendar, Zoho Flow automatically fetches the details of an existing request by id in ServiceDesk MSP On-Premises. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new event is created in Google Calendar.
  2. Zoho Flow fetches the details of an existing request by id in ServiceDesk MSP On-Premises.
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Fetch the details of an existing request by id in ServiceDesk MSP On-Premises when a new event is created in Google Calendar

Google Calendar + ServiceDesk MSP On-Premises

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Supported triggers and actions

Integrate ServiceDesk MSP On-Premises and Google Calendar using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Request created from an account

Triggers when a new request is created from an account

Request created in template

Triggers when a new request is created in the selected template

Request updated

Triggers when the details of an existing request are updated

Request created

Triggers when a new request is created

Request updated from an account

Triggers when the details of an existing request is updated from an account

Request updated in template

Triggers when the details of an existing request is updated in the selected template

Event created or updated

Triggers when an event is created or updated

Calendar created

Triggers when a new calendar is created

Event created

Triggers when a new event is created

All Actions - Actions are the automated tasks

Create problem

Creates a new problem

Associate request with problem

Associates an existing request with the specified problem

Create request note

Creates a note for the selected request

Create change

Creates a new change

Create request

Creates a new request

Update request

Updates the details of an existing request

Update problem

Updates the details of an existing problem

Update change

Updates the details of an existing change

Fetch problem

Fetches the details of an existing problem by ID

Fetch change

Fetches the details of an existing change by display ID

Fetch request - By ID

Fetches the details of an existing request by ID

Create calendar

Creates a new calendar

Create all day event

Creates a new all day event

Delete event

Deletes the selected event

Quick add event

Creates an event based on a simple text

Create event

Creates a new event

Add conference to event

Adds a conference to the specified event

Update event

Updates the details of an event in the selected calendar

Update all day event

Updates the details of an existing all day event in the selected calendar

Move event

Moves an event from one calendar to another by ID

Fetch event

Fetches an event

What is ServiceDesk MSP On-Premises?

ManageEngine ServiceDesk MSP on-prem is help desk software with asset management that enables managed service providers (MSP) to support their customers more efficiently.

Similar apps

What is Google Calendar?

Google Calendar lets you schedule meetings and events and get reminders about upcoming activities. You can schedule events, invite guests, and customize your calendar to suit your needs.

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Webhook triggers

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Logic

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

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CEO, Lakeside CNC Group

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

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Technical Engineer, Master Liveaboards

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