Integrate Zendesk with Okta
Send information between Zendesk and Okta automatically, without writing any code, using Zoho Flow.
Build your own integrations between Zendesk and Okta
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Supported triggers and actions
Integrate Zendesk and Okta using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
User events
Triggers when a user events occurs
Device identity events
Triggers when a device identity event occurs
All Actions - Actions are the automated tasks
Create Request
Creates a new ticket in a verified end user's account
Create User
Creates a new user
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Create Organization
Creates a new organization
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
Fetch Organization
Fetches the details of an existing organization
Deactivate user
Deactivates an user from your Okta people
Activate user
Activates an inactive user
Assign a role to a user
Assigns a new role to a user
Suspend user
Suspends the specified user
Create user with password
Creates a new user with password
Unlock user
Unlocks the locked out user
Unsuspend user
Unsuspends a suspended user
Create user without credentials
Creates a new user without credentials
Add user to a group
Adds the specified user to the group
Reactive user
Reactives the specified user
Fetch people
Fetches the details of an existing user by user ID, login ID, name, or email address
Fetch group
Fetches the details of an existing group by group ID or name
Remove user from group
Removes the specified user from the selected group
Delete user
Deletes the specified user
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
What is Okta?
Okta is an identity and access management platform that enables secure access, authentication, automation, and more.
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