Integrate 123FormBuilder with Deskpro

Send information between 123FormBuilder and Deskpro automatically, without writing any code, using Zoho Flow.

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Create a ticket in Deskpro whenever a new submission is made in 123FormBuilder

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will generate a new ticket in Deskpro in response to each new form submission in 123FormBuilder.

How it works
  1. The flow triggers when a new submission is added to the selected form in 123FormBuilder.
  2. Zoho Flow creates a new ticket in Deskpro.
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Create a ticket in Deskpro whenever a new submission is made in 123FormBuilder

123FormBuilder + Deskpro

Build your own integrations between 123FormBuilder and Deskpro

Connect 123FormBuilder and Deskpro with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate 123FormBuilder and Deskpro using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Form submission added

Triggers when a new submission is added to the selected form

Form created

Triggers when a new form is created

Ticket response received

Triggers when a new response is received for a ticket

Ticket created

Triggers when a new ticket is created

Organization created

Triggers when a new organization is created

Person added

Triggers when a new person is added

Ticket updated

Triggers when any detail of a ticket is updated

All Actions - Actions are the automated tasks

Add note to ticket

Adds a note or message to the selected ticket

Create organization

Creates a new organization

Add person

Adds a new person

Create ticket

Creates a new ticket

Update ticket

Updates the details of an existing ticket

Fetch organization

Fetches the details of an existing organization

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

Fetch ticket

Fetches the details of an existing ticket by its ID

What is 123FormBuilder?

123FormBuilder is an online form builder that comes with custom features and integrations. You can define form fields, translate fields and instructions, and also build quizzes and surveys.

Forms

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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