Integrate Device Magic with Deskpro

Send information between Device Magic and Deskpro automatically, without writing any code, using Zoho Flow.

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Generate a ticket in Deskpro when a form is submitted in Device Magic

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will create a new ticket in Deskpro for new form submission in Device Magic.

How it works
  1. The flow triggers when a new submission is received in the selected form in Device Magic.
  2. Zoho Flow creates a new ticket in Deskpro.
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Generate a ticket in Deskpro when a form is submitted in Device Magic

Device Magic + Deskpro

Build your own integrations between Device Magic and Deskpro

Connect Device Magic and Deskpro with over 850+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Device Magic and Deskpro using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Submission received

Triggers when a new submission is received in the selected form

Ticket response received

Triggers when a new response is received for a ticket

Ticket created

Triggers when a new ticket is created

Organization created

Triggers when a new organization is created

Person added

Triggers when a new person is added

Ticket updated

Triggers when any detail of a ticket is updated

All Actions - Actions are the automated tasks

Dispatch form

Dispatches a form to a target device

Add note to ticket

Adds a note or message to the selected ticket

Create organization

Creates a new organization

Add person

Adds a new person

Create ticket

Creates a new ticket

Update ticket

Updates the details of an existing ticket

Fetch organization

Fetches the details of an existing organization

Fetch person or agent

Fetches the details of a person or agent by their email address or ID

Fetch ticket

Fetches the details of an existing ticket by its ID

What is Device Magic?

Device Magic is mobile forms and data collection software. You can collect data without internet connection, send forms with pre-populated data, and track the location of each submission.

Forms

What is Deskpro?

Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

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Sales Director, Artico

Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

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