Integrate Freshdesk with Kayako
Send information between Freshdesk and Kayako automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add tags to an existing organization in Kayako when a new contact is created in Freshdesk
Integrate Freshdesk with Kayako using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically adds tags to an existing organization in Kayako. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow adds tags to an existing organization in Kayako.
Add tags to an existing organization in Kayako when a new contact is created in Freshdesk
Freshdesk + Kayako
Update the details of an existing user in Kayako when a new contact is created in Freshdesk
Integrate Freshdesk with Kayako using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically updates the details of an existing user in Kayako. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow updates the details of an existing user in Kayako.
Update the details of an existing user in Kayako when a new contact is created in Freshdesk
Freshdesk + Kayako
Build your own integrations between Freshdesk and Kayako
Connect Freshdesk and Kayako with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and Kayako using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket note added
Triggers when a note is added to the selected ticket
Contact updated
Triggers when the details of an existing contact are updated
Ticket updated
Triggers when the details of an existing ticket are updated
Contact created
Triggers when a new contact is created
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user account is created
Conversation created
Triggers when a new conversation is created
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Create company
Creates a new company
Create group
Creates a new group
Create contact
Creates a new contact
Create forum category
Creates a new forum category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum
Creates a new forum in the selected category
Update contact
Updates the details of an existing contact
Update company
Updates the details of an existing company
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch group by ID
Fetches the details of an existing group by ID
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch company
Fetches the details of an existing company by domain
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Create organization
Creates a new organization
Add tags to conversation
Adds the specified tags to an existing conversation
Add tags to organization
Adds tags to an existing organization
Create user
Creates a new user account and profile
Create conversation
Creates a new conversation
Update organization
Updates the details of an existing organization
Update conversation
Updates the details of an existing conversation
Update user
Updates the details of an existing user
Find user
Finds the details of an existing user
Find conversation
Finds the details of an existing conversation
Find organization
Finds the details of an existing organization
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
Similar apps
What is Kayako?
Kayako is a help desk platform with support ticketing system that helps you be more productive and build customer loyalty. It also provides a help center feature that allows customers to answer their own questions.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more
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CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
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