Integrate Zendesk with 750+ apps

Create business workflows for Zendesk without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular Zendesk workflows

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Submit bugs in Zoho Projects from Zendesk tickets

Use this flow to automatically submit a bug in Zoho Projects each time a ticket is received in Zendesk. The next time you read about an issue in your support portal, you can be sure that your tech team has already heard about it.


How it works
1. A new ticket is created in Zendesk.
2. Zoho Flow submits a bug in Zoho Projects.
Use this flow
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Submit bugs in Zoho Projects from Zendesk tickets

Zendesk + Zoho Projects

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Create Zendesk tickets when subscriptions are canceled in Zoho Subscriptions


Every time a customer unsubscribes, your team needs to find out why. Use this flow to automatically create a ticket on Zendesk whenever a subscription is canceled in Zoho Subscriptions.


How it works
1. A subscription is canceled in Zoho Subscriptions.
2. Zoho Flow creates a ticket in Zendesk.
Use this flow
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Create Zendesk tickets when subscriptions are canceled in Zoho Subscriptions

Zoho Billing + Zendesk

Build your own Zendesk integrations

Connect Zendesk with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your Zendesk workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Update Ticket

Updates an existing ticket status or adds comments

Update Organization

Updates an existing organization

Update User Details

Updates an existing user's details

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

It is amazing what processes can be automated [with Zoho Flow]. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

First and the foremost benefit is that Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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