Integrate Zendesk with 750+ apps

Create business workflows for Zendesk without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.

Popular Zendesk workflows

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Submit bugs in Zoho Projects from Zendesk tickets

Use this flow to automatically submit a bug in Zoho Projects each time a ticket is received in Zendesk. The next time you read about an issue in your support portal, you can be sure that your tech team has already heard about it.


How it works
1. A new ticket is created in Zendesk.
2. Zoho Flow submits a bug in Zoho Projects.
Use this flow
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Submit bugs in Zoho Projects from Zendesk tickets

Zendesk + Zoho Projects

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Create Zendesk tickets when subscriptions are canceled in Zoho Subscriptions


Every time a customer unsubscribes, your team needs to find out why. Use this flow to automatically create a ticket on Zendesk whenever a subscription is canceled in Zoho Subscriptions.


How it works
1. A subscription is canceled in Zoho Subscriptions.
2. Zoho Flow creates a ticket in Zendesk.
Use this flow
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Create Zendesk tickets when subscriptions are canceled in Zoho Subscriptions

Zoho Billing + Zendesk

Build your own Zendesk integrations

Connect Zendesk with over 750+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Build your Zendesk workflows using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

Organization created

Triggers when a new organization is created

All Actions - Actions are the automated tasks

Create User

Creates a new user

Create Request

Creates a new ticket in a verified end user's account

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Create Organization

Creates a new organization

Update Ticket

Updates an existing ticket status or adds comments

Update Organization

Updates an existing organization

Update User Details

Updates an existing user's details

Add Comment

Adds comment to the selected ticket

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Fetch Ticket

Fetches a ticket by ID

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

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Rahul Roushan

CEO, OpIndia

Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.

Neville Mader

Director, Perth Security Services

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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