Integrate Zendesk with Asana
Send information between Zendesk and Asana automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when the details of a ticket is updated
Ticket created
Triggers when a new ticket is created
User created
Triggers when a new user is created
Organization created
Triggers when a new organization is created
Tag added
Triggers when a new tag is added in the selected workspace
Task created
Triggers when a new task is created
Task tagged
Triggers when a task is tagged in the selected project
Project updated
Triggers when the details of an existing project are updated
User added
Triggers when a new user is added in the selected workspace
Task updated
Triggers when the details of an existing task are updated
Workspace or organization created
Triggers when a new workspace or organization is created
Task completed
Triggers when an existing task is completed
Task section changed
Triggers when a change is made in a task section
Project created
Triggers when a new project is created
Team created
Triggers when a team is created in the selected organization
All Actions - Actions are the automated tasks
Create Organization
Creates a new organization
Create User
Creates a new user
Create Ticket
Creates a new ticket
Create Request
Creates a new ticket in a verified end user's account
Add Tag
Adds tag to the selected ticket
Update Ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Update Organization
Updates an existing organization
Add Comment
Adds comment to the selected ticket
Fetch Organization
Fetches the details of an existing organization
Fetch Ticket
Fetches a ticket by ID
Fetch User
Fetches the details of an existing user by ID
Create project in workspace
Creates a new project in the selected workspace
Create subtask
Creates a new subtask under the specified task
Duplicate project
Creates a duplicate copy of an existing project with a different name
Create story
Creates a new story for the specified task
Add task to section
Adds a new task to the specified section
Create project in team
Creates a new project in the selected team
Create task
Creates a new task in the selected project
Update project
Updates the details of an existing project
Update task
Updates the details of an existing task
Fetch user
Fetches the details of an existing user by email
Fetch task
Fetches a task by its GID
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is Asana?
Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.
Similar apps
Bulid comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Know more
Owain ap Rees
Sales Director, Artico
First and the foremost benefit is that Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Know more
Louis Castellano
CEO, Lakeside CNC Group
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Know more
Harnoor Abroll
Technical and Operations Head, TruAct
