Integrate Zendesk with ServiceNow
Send information between Zendesk and ServiceNow automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
All Triggers - A trigger kickstarts the flow
Triggers when the details of a ticket is updated
Triggers when a new ticket is created
Triggers when a new user is created
Triggers when a new organization is created
Triggers when the details of an existing record are updated
Triggers when an incident record is created
All Actions - Actions are the automated tasks
Creates a new organization
Creates a new user
Creates a new ticket
Creates a new ticket in a verified end user's account
Adds tag to the selected ticket
Updates an existing ticket status or adds comments
Update User Details
Updates an existing user's details
Updates an existing organization
Adds comment to the selected ticket
Fetches the details of an existing organization
Fetches a ticket by ID
Fetches the details of an existing user by ID
Creates an incident record
Updates an existing incident record
Fetches the details of an existing user
Fetches an incident record by ID
What is Zendesk?
What is ServiceNow?
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.Learn more >
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.Learn more >
Write simple scripting functions to format data, call web APIs, send emails, and more.Learn more >
It is amazing what processes can be automated [with Zoho Flow]. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Know more
With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Know more