Integrate ServiceDesk MSP On-Premises with 950+ apps
Create business workflows for ServiceDesk MSP On-Premises without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.
Build your own ServiceDesk MSP On-Premises integrations
Connect ServiceDesk MSP On-Premises with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Build your ServiceDesk MSP On-Premises workflows using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated
Triggers when the details of an existing request are updated
Request created in template
Triggers when a new request is created in the selected template
Request created from an account
Triggers when a new request is created from an account
Request updated in template
Triggers when the details of an existing request is updated in the selected template
Request created
Triggers when a new request is created
Request updated from an account
Triggers when the details of an existing request is updated from an account
All Actions - Actions are the automated tasks
Associate request with problem
Associates an existing request with the specified problem
Create request note
Creates a note for the selected request
Create change
Creates a new change
Create request
Creates a new request
Create problem
Creates a new problem
Update problem
Updates the details of an existing problem
Update request
Updates the details of an existing request
Update change
Updates the details of an existing change
Fetch change
Fetches the details of an existing change by display ID
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch problem
Fetches the details of an existing problem by ID
What is ServiceDesk MSP On-Premises?
ManageEngine ServiceDesk MSP on-prem is help desk software with asset management that enables managed service providers (MSP) to support their customers more efficiently.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
Owain ap Rees
Sales Director, Artico
Zoho Flow connects the apps that cannot be connected in other ways. With the proper flows, we have all the processes standardized, and the interactions between the different roles in the company are standardized, too. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.
Neville Mader
Director, Perth Security Services
