Integrate ServiceDesk MSP On-Premises with Zoho Analytics
Send information between ServiceDesk MSP On-Premises and Zoho Analytics automatically, without writing any code, using Zoho Flow.
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Create a new row in the selected table in Zoho Analytics when a new request is created in the selected template in ServiceDesk MSP On-Premises
Integrate ServiceDesk MSP On-Premises with Zoho Analytics using Zoho Flow. Whenever a new request is created in the selected template in ServiceDesk MSP On-Premises, Zoho Flow automatically creates a new row in the selected table in Zoho Analytics. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new request is created in the selected template in ServiceDesk MSP On-Premises.
- Zoho Flow creates a new row in the selected table in Zoho Analytics.
Create a new row in the selected table in Zoho Analytics when a new request is created in the selected template in ServiceDesk MSP On-Premises
ServiceDesk MSP On-Premises + Zoho Analytics
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Supported triggers and actions
Integrate ServiceDesk MSP On-Premises and Zoho Analytics using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated
Triggers when the details of an existing request are updated
Request created in template
Triggers when a new request is created in the selected template
Request created from an account
Triggers when a new request is created from an account
Request created
Triggers when a new request is created
Request updated from an account
Triggers when the details of an existing request is updated from an account
Request updated in template
Triggers when the details of an existing request is updated in the selected template
All Actions - Actions are the automated tasks
Associate request with problem
Associates an existing request with the specified problem
Create request note
Creates a note for the selected request
Create problem
Creates a new problem
Create change
Creates a new change
Create request
Creates a new request
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Fetch change
Fetches the details of an existing change by display ID
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch problem
Fetches the details of an existing problem by ID
Add group members
Adds the user to the specified group
Create user
Creates a new user in the specified organization
Share views
Shares a view with the specified users
Create row
Creates a new row in the selected table
Create user group
Creates a new user group in the specified workspace
Create slideshow
Creates a slideshow in the specified workspace
Move views to folder
Moves a view to the specified folder
Create or update row
Creates a new record or updates the details of an existing record in the selected table
Update row
Updates the details of an existing row
Remove group members
Removes a user from the specified group
Fetch view
Fetches the details of an existing view
Fetch row
Fetches the details of an existing row
What is ServiceDesk MSP On-Premises?
ManageEngine ServiceDesk MSP on-prem is help desk software with asset management that enables managed service providers (MSP) to support their customers more efficiently.
What is Zoho Analytics?
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Learn more >Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more
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Sales Director, Artico
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
Louis Castellano
CEO, Lakeside CNC Group
Zoho Flow has the ability to connect various apps in a simple way. It helped us provide our clients with an automated billing process that saves them over 50 hours of manual work per year. The platform is intuitive and easy to use even for non-developers like me.
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CEO, iDAYit
